The Administrative Specialist II is responsible for various duties including but not limited to receptionist, clerical, counselor support and office equipment operation. The Administrative Specialist II is responsible for researching and preparing special reports, examining and verifying documents, and performing general office duties.
This position assists the client with paperwork, if needed, and the counselors with documenting information in the client's file for record keeping. Additionally, this position will assist vendors with gathering information they need to help the client with training and employment needs.
Education and Professional Work Experience
The formal education equivalent of a high school diploma; plus, three years of experience in a specialized or related area applicable to work performed.
KNOWLEDGES, ABILITIES, AND SKILLS
Knowledge of record keeping procedures.
Knowledge of the principles and practices of mathematics and statistics.
Knowledge of work-related subject area.
Knowledge of computers and software applications.
Ability to conduct research and compile data into report form.
Ability to establish and maintain filing systems.
Ability to operate standard office equipment.
Ability to analyze documents to determine compliance with rules, regulations, and procedures.
Ability to communicate both orally and in writing.
Job Duties and Responsibilities
Provide information and assistance to office staff, visitors and callers.
Provide clerical help, process authorizations and input client information into our computer for counselors.
Research various data storage and/or computer records to obtain information and compiles data for reports.
Compose and type routine correspondence and form letters, maintains activity logs and/or financial ledgers, and submits reports to supervisor.
Review documents including applications, forms, vouchers, records, and reports for accuracy, completeness, and compliance with laws and regulations, makes necessary corrections, and assign file numbers.
Provide information, assistance, and clarification to interested parties concerning agency/institution policies and procedures.
Assist in developing or revising agency/institution policies, procedures, and directives based on research findings and compiles financial information used to formulate budget proposals and monitor expenditures.
Perform other duties as assigned.
Class Code: C036C
FLSA Status: NON-EXEMPT
Salary Range: $32,405.00 - $46,987.00
The Administrative Review Analyst is responsible for the routine operations of the data processing division to help ensure efficient processing of workers' compensation claims and statistics. This position is governed by state and federal laws and agency/institution policy.
Generates and distributes various reports on a daily, weekly, monthly, quarterly, or yearly basis and maintains daily log for jobs run. Answers questions from users and general public regarding the web page, web address, or various claim forms.
Maintains office equipment and supplies to ensure that commission property is available and in the proper location and performs physical equipment inventory quarterly. Responsible for daily submission of the backup program and system of rotating backup tapes to ensure files are retrievable for a year. Assists users with computer related problems or routes the problem to the appropriate party both within and outside the commission.
Answers the telephone and routes to appropriate department. Performs other duties as assigned.
Knowledge, Skills and Abilities
Ability to adapt to the changing computer needs and goals of the commission.
Ability to maintain computer equipment and supply inventory.
Ability to answer general questions on computer operations and in-house programs. Ability to perform physical equipment inventory quarterly. Ability to perform back-up tasks using a variety of software.
The formal education equivalent of an associate's degree in computer science or a related area; plus three years of experience in a specialized or related area applicable to work performed. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Nearest Major Market: Little Rock
State Of Arkansas