Administrative Receptionist

Butler Snow LLP, a multi-office, AMLaw 200 law firm, is seeking to hire a receptionist in our Austin, Texas office. The ideal candidate has a strong work ethic, excellent problem-solving skills, and is excited to work in a fast-paced law firm environment supporting clients with a large geographic scope. Butler Snow offers a competitive benefits package, in-house training opportunities, and generous paid time off.

Essential functions of the job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons.

ESSENTIAL JOB FUNCTIONS:

• Answer incoming telephone calls and direct call traffic to the proper person utilizing a Zoom phone system with computerized transfer abilities

• Organize and distribute daily mail

• Provide hospitality services for the office including, preparing beverage and lunch setups for various internal meetings, coordinating with caterers and cleanup of hospitality areas

• Ensure conference center protocols are followed including proper sanitary procedures and other related protocols

• Coordinate internal meetings with the Audio/Visual team when necessary

• Work closely with the clients, guests, and staff to ensure seamless day-to-day operations as the first line of contact with visitors and attorneys

• Create a welcoming, comfortable and professional environment for all clients, guests, and staff

• Scan, photocopy, fax and file documents in iManage

• Administrative duties such as data entry, word processing and drafting simple correspondence

• Make travel arrangements

• Other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES:

• Good interpersonal, oral and written communication skills

• Ability to operate multi-line telephone system and office equipment

• Excellent time management skills

• Excellent organizational skills and attention to detail

• Willingness to work in a fast-paced, team-oriented and continuous learning environment

• Familiarity with Microsoft Office suite (Word, Excel and Outlook)

• Ability to exercise confidentiality and discretion

• Ability to anticipate needs and exercise good judgment

• Listens well and obtains clarification; responds to inquiries and provides feedback in a timely manner

EDUCATION & EXPERIENCE REQUIREMENTS:

• High School Diploma or equivalent

• Law Firm experience preferred

• Minimum of one to two years' experience in a customer service-related field