Administrative Program Manager

University Of Chicago Chicago , IL 60602

Posted 2 months ago

Department

BSD ALL - Administrative Staff

About the Department

The Alliance for Clinical Trials in Oncology (Alliance) is a National Cancer Institute (NCI) sponsored research organization with over 100 member networks (over 1200 research sites). The Alliance for Clinical Trials in Oncology at the University of Chicago serves as the office for scientific protocol, administrative, regulatory and pharmaceutical affairs operations of the Alliance. The Program Administrator manages administrative operations and support, human resources and office management activities. Supervises administrative staff. Leads development of standard operating procedures, in conjunction with other Alliance managers.

Job Summary

The job manages a team of professionals responsible for the administration of academic, research, clinical or administrative programs.

Responsibilities

  • Manage and supervise the day to day responsibilities and operations of the Chicago Office Operations and Support team, including IT, Education and Training, Reporting and Analytics, Human Resources and general administration, as assigned by CAO. Is accountable for the performance and results of Operations and Support team, including establishing annual performance goals, allocating resources, and assessing performance. Ensure staff manage and prioritize workload, meet goals and guidelines, and resolve issues in a timely and efficient manner.

  • Oversees project development and implementation of initiatives, office procedures and policies and ensures compliance. Responsible for program evaluation, tracking, policy implementation and personnel administration. Evaluate workflow and implement processes for improving overall office efficiency and productivity.

  • Ensures stability and growth of support programs by focusing on accomplishments of strategic objectives set forth by Alliance senior management. Support services include all office management, scheduling, vendor vetting and review of services, office equipment contracts, and managing office related budgets in conjunction with finance staff.

  • Adapts departmental plans and priorities to address resources and operational challenges. Decisions are guided by policies, procedures and business plan and from guidance given by CAO.

  • Oversee development of Alliance policies and standard operating procedures. Manage collaborative and integrative efforts between Alliance units, National Cancer Institute (NCI), and other health or regulatory agencies.

  • Provides technical guidance to employees and colleagues.

  • Lead Human Resources Partner for department. Manage end-to-end hiring process for the department, including preparation of job descriptions, job requisitions, postings, hiring process, performance management, accruals, and Workday. Coordinate space/office assignments for employees. Coordinate staff training programs, staff meetings and other staff functions. Maintain all human resources files and attend University HR meetings. Determine resource requirements, oversee interviewing and hiring, perform merit reviews and corrective action up to and including termination, and provide ongoing supervision, guidance and training as needed.

  • Serves as department liaison to University of Chicago and BSD Human Resources regarding labor relations issues, job postings, job classifications, employee benefits, payroll, leave administration, employee departures, policies and procedures.

  • Serves as department liaison to 125 Wacker Building Management, regarding all policies including, Lease agreement, Certificate of Insurance, Fire Safety, Building service call and charges, Stanley Security system, as well as main contact.

  • Serves as department liaison to University of Chicago and BSD Information Systems (BSDIS), including IT support, CNET creation and tracking, computer hardware and software purchases and tracking, file server maintenance and accessibility and disaster recovery (CRI).

  • Manages the dissemination, interpretation and application of program policies and recommends or makes exceptions.

  • Manages program operations and administrative functions which may include planning and scheduling, program evaluation, policy implementation, personnel administration, budget, marketing, fundraising and proposal development.

  • Performs other related work as needed

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

  • --

Work Experience:

Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.

  • --

Certifications:

  • --

Preferred Qualifications

Education:

  • Masters degree

Experience:

  • Minimum of three years relevant and progressively responsible experience

  • Supervisory experience

  • Health Care, Public Health or Clinical Research experience

Preferred Competencies

  • Excellent interpersonal skills

  • Attention to detail

  • Strong analytical and organizational skills

  • High degree of professionalism

  • High level of efficiency

  • Ability to handle multiple tasks simultaneously and under tight deadlines

  • Ability to handle confidential information with utmost discretion

  • Proficient in Microsoft Word, Excel, Power Point

Applicant Documents

  • Resume (required)
  • Cover Letter (preferred)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Resume/CV of the application.

Job Family

Administration & Management

Role Impact

People Manager

FLSA Status

Exempt

Pay Frequency

Monthly

Scheduled Weekly Hours

40

Benefits Eligible

Yes

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Program Manager Two Black Bruins (2Bb)

1871 Member Companies

Posted 5 days ago

VIEW JOBS 11/23/2020 12:00:00 AM 2021-02-21T00:00 <p>ABOUT 2BB: Two Black Bruins (2BB) is a growing virtual event production, consulting, and marketing firm. Started by two UCLA alum and former college roommates, 2BB is a collaboration between Stella Ashaolu, MBA and CEO of tech company WeSolv and April Johnson, Esq and CEO of Happied . The name 2BB pays homage to their alma mater’s mascot - the UCLA Bruins and their ethnic heritage as African American women. 2BB has worked with several high powered companies such as Disney, Verizon, and Yahoo News. 2BB key activities include virtual event production, tech consulting, project management, end-to-end marketing, graphic design, and web design and development.</p> <p>ROLE DESCRIPTION: The Program Manager will be responsible for managing various aspects of virtual events to execution. The Program Manager will communicate with the client and 2BB leadership to coordinate logistics for all aspects of the event execution. This includes coordinating with celebrity event talent, uploading and keeping track of stakeholder bios and headshots, circulating social media content, generating calendar invites and Zoom links, sending RSVP and logistics emails, and responding to customer service inquiries for events. The Program Manager is expected to provide timely, top-tier service throughout the entire experience. </p> <p>ROLES AND RESPONSIBILITIES:<br></p><p>Account Management: The Program Manager will handle the following aspects of virtual events assigned to said manager:</p> <ul> <li>Project Management<ul> <li>Creating project plans</li> <li>Working with various contractors such as designers</li> <li>Filing and tracking stakeholder assets</li> </ul> </li> <li>Communications<ul> <li>Welcome emails</li> <li>Logistics emails with instructions and Zoom links</li> <li>Responses to event customer service inquiries</li> <li>Follow-up email post-event</li> </ul> </li> <li>Scheduling<ul> <li>Scheduling panelists and other talent</li> <li>Coordinating walk throughs with talent</li> <li>Sending calendar invites to all attendees and talent</li> </ul> </li> <li>Quality Control/Troubleshooting<ul> <li>Responding to customer complaints</li> <li>Coordinating replacement shipments of all or partial shipments</li> <li>Coordinating refunds</li> </ul> </li> </ul> <p><br></p><p><strong>Requirements</strong></p><p>REQUIREMENTS: The successful candidate will be very detail oriented and an excellent verbal and written communicator. They will be extremely organized, friendly and responsive. They should be a problem solver and self-starter, committed to providing exceptional service and have a can-do attitude. A bachelor's degree is desired along with previous project management and stakeholder management experience. </p><p><strong>Benefits</strong></p><p>COMPENSATION: $18 per hour, with an expected 15-20 hours per week of work.</p> 1871 Member Companies Chicago IL

Administrative Program Manager

University Of Chicago