Administrative Professional 4

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Public Assistance

• Workforce Development

• Unemployment Insurance

• Adult Protective Services

• Child Support

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone's world!

Guiding Principles

• We will be a leader in customer satisfaction.

• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.

• We get better at what we do everyday.

Office of Legal and Acquisition Services

In this position, you are responsible for receiving, distributing, and coordinating communications, in a variety of forms, on behalf of the Office of Legal Services.

What You'll Do

In this position, on a daily basis you will:

• Receive mail sent to the Office of Legal Services, and provide it to the correct internal or external office.

• Retrieve voicemails from the Office of Legal Services' telephone number and provide emails with the content of the voicemail to the correct internal or external office.

• Coordinate responses to and from constituents or stakeholders.

• Coordinate changes to the Office of Legal Services' Internal Webpage.

• Process invoices for legal services.

• Serve as the back up to the Program Administrator 2 for several tasks.

Challenges

• Prioritizing work and interacting with customers who may be experiencing hardships.

Necessary Skills

• Quick and accurate data entry skills.

• Attention to detail.

• Customer service skills.

• Efficient time management and multi-tasking skills.

• Ability to learn various data systems for communication purposes.

Schedule: This position is hybrid, with two days of your choice in the office.

Travel: There is no travel currently associated with this position.

PN(s): 20042086

The following are the minimum qualifications for this position. For further consideration, applicants must clearly identify how qualifications are met within the education and/or experience sections of the applications.

The ideal candidate, at minimum, must have the following:

OPTION 1:

• 30 mos. exp. or 30 mos. trg. in secretarial/administrative professional field.

OR Option 2:

• Completion of associate core coursework in secretarial science or business office applications from accredited career school or community college; AND 12 mos. exp. in secretarial/administrative professional field.

OR Option 3:

• 12 mos. exp. as Administrative Professional 2,16872.

OR Option 4:

• Equivalent of Minimum Class Qualifications for Employment noted above.

Technical & Professional Skills Utilized: Communication, Administrative Support/services, Attention to Detail, Organizing and Planning, Problem Solving

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohio's E1 Pay Schedule, Pay Range 10. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $24.53 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 10

Step 1

Step 2

Step 3

Step 4

Step 5

Hourly

$24.53

$25.89

$27.28

$28.86

$30.39

Annual

$51,022

$53,851

$56,742

$60,028

$63,211

Months of Employment

At Hire

6 months

18 months

30 months

42 months

What's In It For You

We offer our employees a sustainable lifestyle that includes a flexible work life balance making our agency a great place to work!

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website. Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the Ohio Med PPO plan. For more information, check out the 2023-24 MyBenefits Guide Online flipbook or PDF copy and see pages 8-9 for costs.

Dental, Vision and Basic Life Insurance

• Exempt: Dental, vision and basic life insurance premiums free starting the first of the month following start date.

Time Away from Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave

• 11 paid holidays per year

• Paid Childbirth/Adoption leave

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. As a new employee, you will be automatically enrolled into Ohio Deferred Compensation unless you opt-out within 90 days of hire date. Visit the Ohio Deferred Compensation website for more information.