Administrative Professional 4

Maintains & reviews the Board of Nursing's (BON) complaint email account (i.e., transfers complaints received to the Board's case management system; organizes data & information, retrieves, prints & updates information at supervisor's direction from/on the compliance database). Assists with public records requests (e.g., tracks & monitors progress, communicates with appropriate personnel, scans, photocopies, emails correspondence & keeps accurate records, prepares records retention & disposal schedules & arranges record transfers).

Relieves supervisor of routine administrative duties (e.g., independently composes & proofreads advisory letters, consent agreements, hearing letters & other documents related to Ohio Revised Code (ORC) 119 hearings (e.g., address changes, waivers, letters, notices, etc.) for review by supervisor &/or attorney staff members.

Performs non-routine administrative tasks (i.e., independently formulates decisions &/or judgments involving non-legal interpretation of policies & procedures as they would apply to given situations to resolve problems); represents supervisor at meetings or conferences with other agencies or departments; creates data reports to identify departmental status & trends to identify areas for improvement.

Performs other duties as assigned (e.g., receives, opens, logs, distributes incoming mail; answers, screens telephone calls; greets & directs visitors; maintains general inventory of general office supplies & orders as needed; maintains files & retrieves information).

30 mos. exp. or 30 mos. trg. in secretarial/administrative professional field.

• Or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college; 12 mos. exp. in secretarial/administrative professional field.
• Or 12 mos. exp. as Administrative Professional 2,16872.
• Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Administrative Support/Services