Administrative Officer I--Temporary Solutions

This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org.

Visit www.nctemporarysolutions.com for employment information.

Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position.  All temporaries are limited to one NC State Government temporary assignment at a time.

Individuals hired into a temporary State job must be fully qualified for the job.  OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary's skill set to enhance their qualifications for State government and private sector jobs.  Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state.

This temporary position is located in Raleigh, NC - Wake County.

Job Order Hourly Rate of Pay: $31.25 (Based on education and/or years of relevant work experience reflected on the application).

This temporary position will be assigned to the Boards & Commissions. This position is located at 430N Salisbury Street, Raleigh, NC 27603.

This position applies best office practices and enforce established procedures with the operational support team.  Position assures completion of daily tasks related to documentation scanning, mail distribution, inventory management, helpdesk support, and reception (to include walk-in traffic and phone calls).  Serves as the liaison between management and operations support staff by transmitting decisions and directives.

ESSENTIAL DUTIES

•     Monitor and distribute workload among operations support staff.

•     Ensure daily coverage of front desk including providing front desk coverage.

•     Provide administrative support and day-to-day oversight of incoming documentation processing.

•     Perform a weekly review of documentation processing rates and suggest necessary adjustments to the Operations Manager.

•     Provide Tier 1 support to internal and external customers through in-person reception, phone coverage, email, and helpdesk tickets.

•     Troubleshoot documentation scanning discrepancies among operations support staff.

•     Responsible for quality control of various operations support workflows.

•     Coordinate daily incoming and outgoing mail distribution.

•     Monitor general office supply levels to determine agency supply needs.

•     Create an office supply management system to ensure adequate levels of supply needs are maintained across the agency.

•     Oversee the shipment process to create a system for sensitive or confidential incoming and outgoing packages.

•    Document standard operating procedures and workflows for various support tasks.

FISCAL MANAGEMENT

Position is responsible for safeguarding and distributing agency checks under the guidance of the fiscal management team.

Essential Duties

•     Managing the cash management chain of custody log

•     Train support staff on proper cash handling procedures

Anticipated Work Schedule

This position will be required to work standard working hours between 8 AM - 5 PM.  Additionally, the position may be required to work overtime during peak election periods.

NOTE:  Qualified applicants must meet and CLEARLY reflect on their application training and experience and all knowledge, skills, abilities, and any experience or competencies specified in the posting and/or supplemental question(s) to be considered. NOTE: "See Resume" is not acceptable to show work history.

• Considerable knowledge of modern office procedures, practices, and equipment.

• Basic knowledge of the principles and practices of public administration and business administration.

• Basic knowledge of HR policies and practices.

• Basic knowledge of accounting principles and practices.

• Technical skills and ability to perform analysis in business operations, banking operations, accounting, and financial reporting.

• Ability to prepare budget documents and reports; ability to monitor and maintain the financial resources of the organization to meet organizational objectives and compliance.

• Ability to participate in allocating resources, planning, procurement, and oversight of budgets and contracts to ensure fiscal stability of the unit.

• Ability to exercise judgment and discretion in applying and interpreting policies and procedures.

• Ability to plan, assign and review the work of other.

• Ability to understand and carry out oral and written instructions.

• Ability to establish and maintain effective working relationships with associates, officials and the public.

• Ability to express comments and opinions clearly and concisely in oral or written form.

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

Bachelors degree from an appropriately accredited institution and one year of experience in HR, budgeting, research or administrative management; or an equivalent combination of education and experience.For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627.

To check the status of your application, please log in to your account and click "Application Status."  If you are selected for an interview, you will be contacted by the hiring agency directly. If there are any questions about this posting, please contact TSRecruit@nc.gov  and/or 984-236-1040.

Temporary Solutions

Office of State Human Resources

1110 Navaho Drive, Suite 200

Raleigh, NC  27609