Administrative Officer 1

THE POSITION

Are you ready to start the next chapter in your administrative career? The Hiram G. Andrews Center is seeking a dedicated Administrative Officer 1 with exceptional work ethic to join our dynamic team. This position gives you the opportunity to serve as the Director of Financial Aid for the Commonwealth Technical Institute (CTI) at the Hiram G. Andrews Center (HGAC). Apply today to discover your passion and shape your career!

DESCRIPTION OF WORK

In this role, you will focus on overseeing and managing the Financial Aid program at the Commonwealth Technical Institute at the Hiram G. Andrews Center. Work includes directing and advising students and parents on the completion of the Free Application for Federal Student Aid (FAFSA) application. This will include providing technical assistance, reviewing applications for accuracy, interpreting tax forms, and communicating directly with Federal and State Financial Aid agencies. You must maintain a thorough knowledge and understanding of federal, state, and institutional regulations governing student financial aid. You will have the opportunity to represent the Financial Aid Office in multidisciplinary team meetings and conduct Center tours for prospective students, guests, and professionals. Additional responsibilities include:

• Completing the annual budget

• Allocating Federal Supplemental Educational Opportunity Grants to eligible students

• Serving as a Veteran's Administration Certifying Official

• Coordinating annual training for the Consultant for Financial Aid staff, Counselors, and Educational Supervisors

• Drafting new and modifying existing financial aid policies, procedures, and practices

• Maintaining and reviewing student files for completeness and accuracy

• Compiling and disseminating all reporting data to Accounting staff

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment

• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.

• Telework: You may have the opportunity to work from home (telework) part-time up to 1 day a week, upon successful completion of the probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Johnstown.

• Salary: In some cases, the starting salary may be non-negotiable.

• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of experience in varied office management or staff work; and bachelor's degree; or

• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.

• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation.

• This position falls under the provisions of the Child Protective Services Law.

• Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

• Failure to comply with the above application requirements will eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

• Your score is valid for this specific posting only.

• You must provide complete and accurate information or:

• your score may be lower than deserved.

• you may be disqualified.

You may only apply/test once for this posting.Your results will be provided via email.

Learn more about our Total Rewards by watching this short video!

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

• Eligibility rules apply.

01

How many years of full-time experience do you possess in varied office management or staff work?

• 2 years or more

• 1 but less than 2 years

• Less than 1 year

• None

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

Do you possess a conferred bachelor's degree or higher?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add transcript(s) to the application after it has been submitted.

If you answer "yes" to this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visit https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3 and click on Other Information.

• Yes

• No

04

If you answered NO to the above question, how much college coursework have you completed?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add transcript(s) to the application after it has been submitted.

If you answer this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visit https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3 and click on Other Information.

• 120 credits or more

• 90 but less than 120 credits

• 60 but less than 90 credits

• 30 but less than 60 credits

• Less than 30 credits

• None

05

CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to our FAQ page.

• Yes

06

WORK BEHAVIOR 1 - BUDGETING

Develops, reviews, and amends budgets for regulatory compliance. Monitors program budgets, receipts, and expenditures. Reports errors detected and recommends potential resolution.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have experience developing AND monitoring program budgets for errors.
• B. I have experience monitoring program budgets for errors. I was responsible for making recommendations for potential resolution by someone else.
• C. I have college-level coursework in budgeting, management, or business statistics.
• D. I have NO experience or coursework related to this work behavior.

07

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience,

• Your experience developing program budgets.

• Your experience monitoring program budgets.

• Your experience making recommendations for potential resolution.

08

CS-EDUCATION If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

• College/University

• Course Title

• Credits/Clock Hours

09

WORK BEHAVIOR 2 - QUALITY ASSESSMENT

Assesses the quality of the Financial Aid program by compiling and analyzing statistical and financial data, narrative reports, and other pertinent information. Recommends and implements changes and improvements to ensure adherence to program requirements, goals, objectives, and priorities to ensure overall program effectiveness and compliance.eded.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have experience assessing the quality of programs. I determined what changes were needed AND approved and implemented the changes to ensure program effectiveness and compliance.
• B. I have experience assessing the quality of programs. I made recommendations for changes to ensure program effectiveness and compliance; however, someone else was responsible for the final approval of the changes.
• C. I have successfully completed college-level coursework related to program evaluation, program analysis, project monitoring and evaluation, or evaluation theory, design, and methods.
• D. I have NO experience or coursework related to this work behavior.

10

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience.

• Your experience assessing the quality of programs.

• Your experience determining changes and improvements.

• Your experience recommending changes and improvements.

• Your experience implementing changes and improvements.

• Your level of responsibility.

11

CS-EDUCATION If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

• College/University

• Course Title

• Credits/Clock Hours

12

WORK BEHAVIOR 3 - ANALYZING INFORMATION

Reviews and analyzes student files for completeness and accuracy, including but not limited to Institutional Student Information transactions, award notifications, transfer of credit notifications, and verification documentation. Communicates findings and makes recommendations for further action.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have experience analyzing reported data. I verified the completeness and accuracy of the content and made recommendations for further action.
• B. I have experience analyzing reported data. Someone else was responsible for the verification and accuracy of content and recommendations for further action.
• C. I have successfully completed college-level coursework related to data analysis or logic
• D. I have NO experience or coursework related to this work behavior.

13

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience,

• Your experience analyzing reported data.

• Your experience verifying the accuracy of content.

• Your experience making recommendations for further action.

• Your level of responsibility.

14

CS-EDUCATION If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

• College/University

• Course Title

• Credits/Clock Hours

Required Question

Agency Commonwealth of Pennsylvania

Address 613 North Street

Harrisburg, Pennsylvania, 17120

Website http://www.employment.pa.gov