Administrative Office Specialist III Position (00132)

Posting Details

Posting Summary

Working Title Administrative Office Specialist III Position (00132) Role Title Admin and Office Spec III Role Code 19013-SW FLSA Nonexempt Pay Band 03 Position Number 29000132 Agency Brightpoint Community College Division Brightpoint Community College (Div) Work Location Chesterfield

• 041 Hiring Range Pay up to $40,000.00 (commensurate w/qualifications & experience) Emergency/Essential Personnel No EEO Category E-Paraprofessional Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

Monday-Friday, 8am-5pm and as needed.

Sensitive Position No Job Description

Brightpoint Community College is a two-year public institution of higher education and is the third largest of Virginia's 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian; online; and in locations throughout its service area. Brightpoint Community College's mission is to provide quality educational opportunities that inspire student success and community vitality. It envisions a success story for every student.

Provides administrative support to the dean of students (DOS), associate dean of students, director of student assistance and intervention services and student accessibility services team. Manages Maxient technical support and creates and sends Maxient letters for all case types (threat assessment, Title IX, judicial affairs, academic dishonesty, academic status committee and others), tracks Maxient cases for appeal deadlines and follow-up, handles exceptions to the tuition refund policy and requests for debt forgiveness, assists with following up with students who complete the Single Stop Screener, assists with updating resources in Single Stop, serves on the Care Team, and assists with managing cases, works with various offices to ensure policies are posted and websites owned by the DOS office are updated, makes changes to the catalog and student handbook, provides preliminary review of academic dishonesty cases in Maxient to ensure that supportive documentation is available and contacts faculty for documentation, assists with purchasing, travel, renewing professional memberships and registering staff for training opportunities, replies to various student concerns that come in via phone, email or walk-in and completes other duties assigned by the dean of students and the associate dean of students.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

Knowledge of Maxient, Microsoft Office, People Soft, and Navigate required. Must have excellent communication skills, computer and customer service skills, and be able to work in a diverse and often stressful environment. Applicants must also have the ability to work a flexible schedule at either the Chester or Midlothian campuses and have the ability to maintain confidentiality in handling both student and employee cases. Successful completion and passing of a background check is required for employment.

• All full-time classified employees new to the Commonwealth of Virginia will serve a 12-month probationary period.

Additional Considerations

Experience working with students. Proficiency in the use of eVA and PeopleSoft. Experience working in higher education.

Operation of a State Vehicle No Supervises Employees No Required Travel

As required.

Posting Detail Information

Posting Number CLS_3013P Recruitment Type General Public

• G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 05/07/2024 Job Close Date 05/21/2024 Open Until Filled No Agency Website https://brightpoint.edu Contact Name Cherie Watts Email Phone Number Special Instructions to Applicants

• All full-time classified employees new to the Commonwealth of Virginia will serve a 12-month probationary period.

Brightpoint Community College embraces a culture of diversity, equity, and inclusion that empowers anyone from anywhere to be successful in their academic and professional pursuits. We strive to provide an environment that is enriching to all by understanding and appreciating our dimensions of diversity, becoming global citizens, and welcoming new ways of engaging the unique contributions of all people.

EEO/AA EMPLOYER

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information

Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

ADA Statement

The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/73178

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have experience working with PeopleSoft?

• Yes

• No

• Do you have experience providing customer service in a diverse environmnet?

• Yes

• No

• Do you currently work at Brightpoint Community College?

• Yes

• No

• Are you proficient in Microsoft Office Suite?

• Yes

• No

• Do you have previous administrative experience?

• Yes

• No

Applicant Documents

Required Documents

Optional Documents

• Resume

• Cover Letter/Letter of Application

• Unofficial Transcripts

• Other Document

• AHP Letter