Administrative Nursing Supervisor, Per Diem

Department/Unit:

Ip Nsg Supv/Triage

Work Shift:

Per Diem (United States of America)

The Administrative Nursing Supervisor provides consistent on-site administrative coverage for the hospital. The focus of this coverage is maintaining normal hospital operations, through problem-solving and crisis intervention.

The Administrative Nursing Supervisor evaluates staffing and allocation of human resources, and facilitates the necessary resources for patient discharge and placement within the community. This includes unit-based assistance in decision making related to staffing, conflict resolution between units and service recovery for patients and their families.

Hourly Range : $43.14 - $71.18

Essential Duties & Responsibilities, including but not limited to:

Mission, Core Values and Service Excellence:

Contributes to the creation of a compassionate and caring environment for patients, families and colleagues through displays of kindness and active listening. Recognizes and appreciates that each employee's work is valuable and contributes to the success of the Mission.

Demonstrates excellence in daily work. Actively participates in performance and quality improvement activities and works toward enhancing customer/patient satisfaction. Exhibits positive service excellence skills to patients, visitors and coworkers by greeting others in a friendly manner, keeping customers/patients/colleagues informed about progress, delays and changes.

Demonstrates effective teamwork by interacting in a positive manner with colleagues and creating a collaborative work environment. Initiates open communication, conveys positive intent, offers assistance. Contributes to a safe and secure environment for patients, visitors, colleagues by following established procedures and protocols, which address the needs of a diverse patient population and workforce.

Demonstrates stewardship by thoughtful and responsible use of resources including maintaining a clean and hospitable environment, starting work on time, displaying a consciousness regarding costs, supplies and department finances. Demonstrates respect for individual differences of each person by acknowledging the essence of each person, appreciating and responding to unique, spiritual, personal and cultural backgrounds of patients, families and colleagues.

Patient Flow and Length of Stay:

Assesses patient care acuity and requirements, by making rounds throughout the hospital. Collaborates with Staffing Office to develop and implement staffing plan for shift based on patient acuity, patient census, and available staff.

Anticipates actual/potential problems that may occur on their shift and sets shift priorities accordingly. Assists Nursing units in independently seeking solutions to their problems, and in the evaluation of actions taken. Takes ongoing inventory of bed availability within the hospital and in the community during census peaks.

Assists physicians and staff in assigning admission (vs. observation) status to patients. Ensures that patient bed assignments are appropriate based on the needs of the patient, skills of staff, and infection control policies. Coordinates patient placement with unit charge nurses. Demonstrates clinical judgment in the consideration of alternative bed assignments when preferred units are full.

Operations:

Facilitates and coordinates communication flow to maintain optimal hospital operations. Promotes fiscally responsible financial planning which is linked to Center goals.

Provides supervision to staffing office to assist with implementation of established staffing plans. Assists staff to utilize staffing resources to meet patient care requirements and other professional responsibilities. Collaborates with staffing office ANM to adjust staffing levels according to patient acuity, census, and special needs. Anticipates the needs of patient care, and engages on-call teams as necessary.

Administrative Liaison:

Provides proactive administrative and staff support in a patient centered environment Functions as an administrative liaison to internal and external customers Advocates for patients, families and staff Provides input to Nursing Unit plans for quality improvement.

Consultation:

Functions as a resource to staff for solving complex clinical problems. Maintains up to date knowledge regarding legal aspects of nursing policies and procedures and regulations governing the hospital, and shares knowledge openly.

Assists with resolving conflicts between individual needs and the requirements of the organization. Supports and promotes lifelong learning using the organization's established empowerment process. Acts as a mentor and consultant to staff in incorporating the organization's mission, vision and values to enhance patient satisfaction by anticipating and exceeding patient's needs.

Patient Care and Advocacy:

Responds to patient and family concerns. Assists Nursing staff to intervene on the patient's behalf.

Functions as a link in the chain of command, escalating concerns as necessary to provide quality patient care. Investigates incidents with staff, providing for immediate follow up and communication to appropriate administration. Responds to emergency situations (Rapid Response, Code Blue) and assists as necessary. Implements the disaster plan as necessary.

Patient Safety :

Supports a system that encourages the identification and analysis of errors and near misses in the context of a safety culture. As assigned, conducts departmental safety inspections to assure compliance with hospital safety standards as evidenced by documented inspection reports. Is aware of and compliant with all hospital and regulatory agency safety goals and objectives.

Other Requirements:

Must have a Bachelor's degree in Nursing with leadership and/or charge nurse experience.

Thank you for your interest in Albany Medical Center!

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.