Administrative Manager

Massage Envy Yorba Linda , CA 92885

Posted 3 months ago

Overview

What We'll Accomplish Together

As an Administrative Manager at this franchised Massage Envy location,* you're responsible for the successful operations of the franchised location.

Essential responsibilities include:

  • Verifying inventory reports in Millenium are updated, auditing clinics on hand counts, reporting and investigating discrepancies in inventory.

  • Gathering inventory counts and processing orders for all clinics monthly.

  • Monitors key metric indicators for each location and send end of month report to Clinic Manager

  • Monitor hiring to ensure all clinics are at the correct staffing levels to grow.

  • Run payroll calls with managers for clinic.

  • Get clinics prepared for upcoming promotions or holidays; including Coporate POP checklists to RD.

  • Conduct monthly audits on new hires, payroll reports and discounts, etc.

  • Help facilitate launch of new services and promotions.

What it Takes to Succeed

Qualified candidates will:

Education, Skills and Training:

  • Have previous management, marketing, and sales experience within a service or retail industry.

  • Possess the ability to identify and solve problems, set goals and expectations, delegate responsibilities, and effectively interact with and lead staff.

  • Be aware of and comply with all labor and employment laws applicable to employees at the franchised location including local and state licensing laws and regulations related to general business operations and licensure of massage therapists and estheticians.

Communications and Personal Interactions

  • Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, franchise owners, and regional developers.

  • Be able to communicate information to franchise owner and other individuals in the Massage Envy franchise network.

  • Possess excellent leadership and influencer skills and the ability to motivate and inspire staff and develop a strong team culture.

  • Maintain client confidentiality.

  • Massage Envy Franchising, LLC ("MEF") is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
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Administrative Manager

Massage Envy