Administrative Manager

DESCRIPTION: Responsible for managing the day to day administrative duties of a specific operation to include the financial, customer service, and operational activity.

QUALIFICATIONS:

A. EDUCATION AND EXPERIENCE

• High school diploma or equivalent

• Minimum 3 years previous advanced administration experience required

• Minimum 3 years payroll database experience

• Advanced data entry skill required

• Proficiency with Microsoft Office products, with advanced Word and Excel skills required

• Good analytical and mathematical skills required

• Advanced analytical, organizational, and verbal skills

• Advanced written skills to include creation of letters, memos, office documents, etc.

B. PERSONAL AND PHYSICAL REQUIREMENTS

• Ability to maintain strict confidentiality of all information

• Ability to work on multiple projects simultaneously, including those with conflicting and recurring deadlines

• Ability to handle confidential and sensitive information with tact and diplomacy

• Excellent interpersonal skills required to deal with all levels of employees, management and clients

• Ability to complete assigned duties within deadlines despite interruptions

• Advanced organization, time management, workflow prioritization and follow through skills

• Adaptability to change in an entrepreneurial environment

• Ability to work a flexible schedule, to include evenings, weekends, and holidays as needed

• Must complete a pre-employment drug test

• Must complete a pre-employment criminal background check

C. PERFORMANCE RESPONSIBILITIES

• Review timesheets/exceptions submitted by supervisors for consistency and accuracy

• Actively participate in the Safety Management System (SMS)

• Monitor, enter and correct data in the Kronos payroll system in a timely and accurate manner

• Research and resolve payroll discrepancies as reported by assigned location

• Assist employees in understanding the payroll and check process

• Monitor labor hours for assigned location on a weekly basis

• Maintain good rapport with airport personnel and management staff

• Review and maintain a variety of records, employee data, and reports

• Ensure local Payroll regulatory compliance

• Handle all inquiries regarding billing issues and work with customers to expedite their payments to the company.

• Maintain Attendance Policy records including completion of CCAR letters for distribution to Ops Managers.

• Organization and scheduling, shift bids, vacation requests, special payments, etc.

• Oversight for PDA processes and Secure Connection support.

• Maintain and project a positive and courteous image; respond to inquiries from airlines, staff and public

• Participate in special projects and perform other duties as needed