Administrative Manager

About Cousins Properties:

Headquartered in Atlanta, Cousins is a fully integrated, self-administered and self-managed real estate investment trust (REIT). Cousins has a simple, compelling strategy: Premier urban Sun Belt office portfolio, Disciplined about capital allocation, Best-in-class balance sheet, with Strong local operating platforms. Acting through its operating partnership, Cousins Properties LP, primarily invests in Class A office buildings located in high-growth Sun Belt markets. Cousins Properties (NYSE: CUZ) develops, owns, and manages a 20 million square foot trophy office portfolio in the high-growth Sun Belt markets of Atlanta, Austin, Charlotte, Dallas, Nashville, Tampa, and Phoenix.

Founded in 1958, Cousins creates shareholder value through its extensive expertise in the development, acquisition, leasing, and management of high-quality real estate assets. The Company has a comprehensive strategy in place based on a simple platform, trophy assets, and opportunistic investments. For more information, please visit www.cousins.com.

Job Summary:

The Administrative Manager of the POA will assist the Property Manager of the Property Owner's Association on behalf of the Board of Directors of the POA and Cousins Properties as Declarant. This role is responsible for overseeing the fiscal management, administration, and operations of the Association, providing unparalleled service and management of all POA aspects for residential, retail, and commercial members.

This position is on-site in Austin, TX. This is not a remote or hybrid position.

Responsibilities:

Assists with all fiscal aspects of the Domain Property Owner's Association, to include:

• Assist in preparing the operating budget
• Assist with dues estimates and creates annual dues letter communication to members
• Assists with annual reconciliation and creates reconciliation letters to members
• Monthly financial reporting, including budget comparison
• Upload and code invoices
• Assist with accruals and reclasses
• Tracking of accounts receivable

Administrative functions of the POA:

• Maintains member and administrative filing system and ensures all documents are property and promptly filed (electronically)
• Prepares and maintains member contact list
• Maintain elevated aesthetic requirements of POA grounds
• Maintain elevated customer service expectations for POA members
• Review nightly security reports and address items as needed
• Assist with the annual member meeting and quarterly member communications
• Create social media accounts/website for POA members to communicate POA business, post procedures for DDRB, etc.
• Assists with vendor service contract bids, contract preparation, and administration as needed
• Track acreage and member voting calculations
• Oversees the maintenance of insurance files for coverage by vendors and members
• Responsible for overseeing the preparation of notification letters to members and vendors thirty days before the expiration of the insurance certificate
• Assist with Special Event coordination

Coordinate legal aspects of the POA (in conjunction with POA attorneys):

• Review and understand all POA governing documents (CC&Rs, Bylaws, maps, design guidelines, etc.)
• Assist in the review/approval process of submissions to the Domain Design Review Board

Support operations of the POA:

• Conduct weekly property walks with team to ensure grounds are kept in excellent condition
• Assist with duct bank requests and maintain mapping of banks
• Assist in the planning and execution of maintenance projects: road repairs and striping, sidewalk repairs, landscape upgrades, electrical repairs/upgrades, pressure washing, graffiti removal, etc.
• Continue to cultivate relationships with Austin Police, Austin Fire Department, TXDOT, and other relevant city/county leadership to effectively leverage POA interests

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Required or Preferred Knowledge, Skills, and Abilities:

• A high school diploma and a valid driver's license are required. Bachelor's degree in Business Administration is preferred.
• A minimum of 2 years of administrative/office manager experience is strongly preferred
• Commercial Real Estate experience is preferred
• Proficient use of Microsoft Office 365 computer application programs is required
• To perform this job successfully, the incumbent must work well with others and interact positively with customers
• The incumbent must possess excellent communication skills; must be detail-oriented and well-organized; and must have the ability to manage time and multiple projects efficiently and achieve the required results
• Must possess a professional demeanor and confidentially handle issues
• Must be able to work well in a team environment
• Proven writing and verbal communication skills. Strong grammatical and practical use of the English language
• The incumbent must be able to define problems, collect data, establish facts, and draw valid conclusions.
• Physical Demands may vary. The individual is occasionally required to sit, stoop, kneel, and crouch. The individual may need to lift up to 20 pounds
• Responsiveness- Need to perform responsibilities with an acute sense of urgency to meet the needs of others; respond to solve problems; willing to accept a variety of tasks associated with this position and be flexible
• Integrity- Demonstrate sound business ethics; consistently comply with organizational values; protect confidential information
• Customer Service- Demonstrate optimum customer service delivery while performing all job functions
• Communication- Able to clearly express ideas; present verbal information in a straightforward manner; ask questions to open channels of communication; listen to understand the perspective of others
• Punctuality- Front desk hours for the office are 8:00 am-5:00 pm Monday through Friday and must be strictly adhered to due to the nature of this role

Cousins is an equal opportunity employer where employment decisions are based on merit, qualifications, and aptitude. The Company does not discriminate in employment opportunities or employment practices on the basis of race, color, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin or ancestry, physical or mental disability, veteran status, age, genetic information, or any other class or characteristic protected by federal, state, or local law.