Children's National Medical Center Silver Spring , MD 20901
Posted 2 weeks ago
Provide support under direct supervision within a department.
Functional Accountabilities
Communications
Work and communicate with internal and external customers and staff to meet their needs in a polite, courteous, and cooperative manner
Express information to individuals or groups effectively , whether verbal or written in a clear , convincing and organized manner .
Listen to others and respond appropriately .
Make an effort to follow policy and cooperate with supervisors.
Refer non-standard questions and problems to higher levels.
Support
Use resources and equipment needed to perform each task.
Use established filing and data systems, functions, and/or procedures.
Safety
Speak up when team members appear to exhibit unsafe behavior or performance
Continuously validate and verify information needed for decision making or documentation
Stop in the face of uncertainty and takes time to resolve the situation
Demonstrate accurate, clear and timely verbal and written communication
Actively promote safety for patients, families, visitors and co-workers
Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
Teamwork/Communication
Demonstrate collaborative and respectful behavior
Partner with all team members to achieve goals
Receptive to others' ideas and opinions
Performance Improvement/Problem-solving
Contribute to a positive work environment
Demonstrate flexibility and willingness to change
Identify opportunities to improve clinical and administrative processes
Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
Use resources efficiently
Search for less costly ways of doing things
Safety
Speak up when team members appear to exhibit unsafe behavior or performance
Continuously validate and verify information needed for decision making or documentation
Stop in the face of uncertainty and takes time to resolve the situation
Demonstrate accurate, clear and timely verbal and written communication
Actively promote safety for patients, families, visitors and co-workers
Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Children's National Medical Center