This position will assist in reviewing escalated medical device complaint files for completeness. Complaints which are missing information, this position will contact the complainant/complaint preparer and collect the information and document appropriately.
This position will also be responsible for collecting data and creating charts and graphs. Additional responsibilities include performing special research, verification and data gathering projects on request.
To be considered for this position, candidates must have worked in a healthcare field or have experience with post market medical device surveillance. Ideal candidates will demonstrate a history of being detailed-oriented, ability to learn various software applications quickly, excelling in written and oral communications, having successful collaborations in a diverse culture, and intermediate level ability with Microsoft Office (i.e.
Excel, Word, PowerPoint and Outlook). Experience with SAP is preferred but not required. Ability to speak French and/or Spanish is also preferred.