Administrative Director

Northwell Health Manhasset , NY 11030

Posted 5 days ago

Job Description:

As a Practice Administrative Director you will participate in the development, planning and operations for a multi-physician, single or multi-practice department/division, coordinate the resources of multiple administrative disciplines/functions of the department/division in order to fulfill programmatic directions and goals; which include: marketing strategy, physician referral relations, patient satisfaction targets and related measures to achieve total quality improvement. You will also ensure continual efficient and compliant operational performance of department/division and all related area, develop support systems for referrals, assessments and recommendations regarding purchases and staffing and support revenue cycle functions, Quality and Service Excellence initiatives.

Responsibilities Include:

  • Coordinates administrative functions. Plans and supports program development of the department/division.

  • Coordinates activities including growth objectives, space allocation, procurement of technological equipment, data planning, developing goals and objectives, capital requirements and desired outcomes of programs. Serves as a liaison with Administration in planning, developing, implementing and evaluating operations.

  • Reviews comprehensiveness of programs on an ongoing basis and develops strategies for program adaptation to market changes.

  • Prepares reports and documents for CON applications. Plans and coordinates construction projects.

  • Monitors program components relative to criteria by regulatory agencies.

  • Works in collaboration with the Research Institute to oversee the research operations.

  • Demonstrates ability to manage department/division in a fiscally responsible manner.

  • Assists in preparation and monitoring of annual budgets (operational, personnel and capital).

  • Develops and presents annual departmental fund budgets for department/division, including forecasting of revenue trends and expense analyses.

  • Monitors budgetary variances and progress in budget revenue performance and communicates to department and administration.

  • Supports or may assist with key revenue cycle functions, including but not limited to: scheduling, verification of insurance and demographic, co-pay collection, charge capture and referral management.

  • Understands the department/division's fiscal responsibility in supporting research initiatives.

  • Manages daily operations and all non-clinical personnel in department/ division and all related areas.

  • Hires, trains, disciplines and supervises staff. Evaluates performance and ensures efficiency in their roles. Completes appraisals on a timely basis.

  • Oversees scheduling (vacation, holidays) and ensures adequate coverage at all times. Performs related personnel functions.

  • Ensures staff members understand their roles and responsibilities. Supports continued growth of staff and offers opportunities for advancement.

  • Assists in developing and maintaining objectives, policies and procedures to ensure the efficient operation of department/division.

  • Strives to streamline operations and effectively apply new concepts and techniques for positive outcomes. Identifies and implements technology to improve operations.

  • Assigns work and sees that it is carried out correctly and efficiently.

  • Maintains accurate and current files on all department budgets, capital equipment request and programs related to operational issues.

  • Acts as a liaison between attending physicians, patients, visitor's guests and staff.

  • Demonstrates ability to answer any questions that might arise when dealing with patients, physicians, or any matters regarding department/ division/physician office.

  • Coordinates and oversees the resources of multiple administrative disciplines/functions.

  • Coordinates efforts to prioritize needs of programs across departmental lines.

  • Demonstrates the ability to work with administrative leadership, chairs, physicians and other clinical personnel to develop, implement and oversee clinical programs.

  • Participates in monitoring and evaluating a program's inception and performance and routinely monitors performance per volumes, referrals and trends.

  • Optimizes FPP billing practices and collection of Part B revenues.

  • Keeps abreast of all billing, coding and reimbursement related issues as they apply to division and facilitates staff education in regard to these changes.

  • Structures appropriate flow of data to ensure timely and appropriate management of clinical and financial issues, which may comprise patient care in the Department.

  • Establishes and maintains a working relationship with the physician staff with respect to their compliance and performance related to billing, coding and regulatory agency standards.

  • Oversees and coordinates Residency and Fellowship programs.

  • Ensures the continual efficient and compliant operational performance of the department/division.

  • Compliant with all JCAHO, NYS DOH, Public Health Law, Institutional and departmental rules and regulations and makes certain these are properly and completely addressed in Policy and Procedure Manual.

  • Reviews all changes in various regulatory agency standards and/or public health law and ensure that these are represented in the Policy and Procedure Manuals (after appropriate review with clinical and/or administrative personnel).

  • Ensures Department/Division staff adheres to system Corporate Compliance Program, HIPAA regulations and all other regulatory standards.

  • Identifies quality benchmarks utilizing regional and national data to monitor programmatic quality and identify opportunities for improvement.

Qualifications

  • Master's Degree in Business Administration, Health Care Administration or related field, required.

  • Minimum of five (5) years managerial experience in a hospital setting, required. Experience in off-site practice management, preferred

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Plans and supports program development of the department/division. * Coordinates activities including growth objectives, space allocation, procurement of technological equipment, data planning, developing goals and objectives, capital requirements and desired outcomes of programs. Serves as a liaison with Administration in planning, developing, implementing and evaluating operations. * Reviews comprehensiveness of programs on an ongoing basis and develops strategies for program adaptation to market changes. * Prepares reports and documents for CON applications. Plans and coordinates construction projects. * Monitors program components relative to criteria by regulatory agencies. * Works in collaboration with the Research Institute to oversee the research operations. * Demonstrates ability to manage department/division in a fiscally responsible manner. * Assists in preparation and monitoring of annual budgets (operational, personnel and capital). * Develops and presents annual departmental fund budgets for department/division, including forecasting of revenue trends and expense analyses. * Monitors budgetary variances and progress in budget revenue performance and communicates to department and administration. * Supports or may assist with key revenue cycle functions, including but not limited to: scheduling, verification of insurance and demographic, co-pay collection, charge capture and referral management. * Understands the department/division's fiscal responsibility in supporting research initiatives. * Manages daily operations and all non-clinical personnel in department/ division and all related areas. * Hires, trains, disciplines and supervises staff. Evaluates performance and ensures efficiency in their roles. Completes appraisals on a timely basis. * Oversees scheduling (vacation, holidays) and ensures adequate coverage at all times. Performs related personnel functions. * Ensures staff members understand their roles and responsibilities. Supports continued growth of staff and offers opportunities for advancement. * Assists in developing and maintaining objectives, policies and procedures to ensure the efficient operation of department/division. * Strives to streamline operations and effectively apply new concepts and techniques for positive outcomes. Identifies and implements technology to improve operations. * Assigns work and sees that it is carried out correctly and efficiently. * Maintains accurate and current files on all department budgets, capital equipment request and programs related to operational issues. * Acts as a liaison between attending physicians, patients, visitor's guests and staff. * Demonstrates ability to answer any questions that might arise when dealing with patients, physicians, or any matters regarding department/ division/physician office. * Coordinates and oversees the resources of multiple administrative disciplines/functions. * Coordinates efforts to prioritize needs of programs across departmental lines. * Demonstrates the ability to work with administrative leadership, chairs, physicians and other clinical personnel to develop, implement and oversee clinical programs. * Participates in monitoring and evaluating a program's inception and performance and routinely monitors performance per volumes, referrals and trends. * Optimizes FPP billing practices and collection of Part B revenues. * Keeps abreast of all billing, coding and reimbursement related issues as they apply to division and facilitates staff education in regard to these changes. * Structures appropriate flow of data to ensure timely and appropriate management of clinical and financial issues, which may comprise patient care in the Department. * Establishes and maintains a working relationship with the physician staff with respect to their compliance and performance related to billing, coding and regulatory agency standards. * Oversees and coordinates Residency and Fellowship programs. * Ensures the continual efficient and compliant operational performance of the department/division. * Compliant with all JCAHO, NYS DOH, Public Health Law, Institutional and departmental rules and regulations and makes certain these are properly and completely addressed in Policy and Procedure Manual. * Reviews all changes in various regulatory agency standards and/or public health law and ensure that these are represented in the Policy and Procedure Manuals (after appropriate review with clinical and/or administrative personnel). * Ensures Department/Division staff adheres to system Corporate Compliance Program, HIPAA regulations and all other regulatory standards. * Identifies quality benchmarks utilizing regional and national data to monitor programmatic quality and identify opportunities for improvement. Qualifications * Master's Degree in Business Administration, Health Care Administration or related field, required. * Minimum of five (5) years managerial experience in a hospital setting, required. Experience in off-site practice management, preferred Northern Westchester Hospital Manhasset NY

Administrative Director

Northwell Health