Administrative Coordinator/Receptionist

Recognized as a 2023 Top Workplace by the Tennessean, EnableComp is the leading source of revenue cycle management solutions for complex claims in the US. We proudly partner with well over 1000+ hospitals across the US to help them maximize their revenue from complex claims.

Our Mission

We partner with healthcare providers to maximize reimbursement from complex claims payers by having the best people, processes, products and performance.

Our Vision

We enable healthcare providers to do what they do best.

Position Summary:

The Administrative Coordinator/Receptionist will report directly to the Executive Assistant while interacting with employees at all levels. The Administrative Coordinator/Receptionist serves as the face of the organization to employees, visitors and clients via phone; therefore, must be a poised, polished professional that functions with a high level of integrity, confidentiality and excellence. The Administrative Coordinator/Receptionist assists with daily office functions to ensure company efficiency in order to meet organizational standards. The Administrative Coordinator/Receptionist also supports various other HR and administrative functions as needed.

Key Responsbilities:

• Ensure Office is always clean and organized.

• Receive all visitors and guests following office procedures and determine access to be given. Including issuing security badges to visitors and new employees.

• Logs and maintains physical security of all keys for the office buildings, desks, storage rooms, giving access only to those approved.

• Assist with answering and directing all main line calls and faxes to the appropriate recipient.

• Assist with managing voicemails, researches call details and directs to appropriate recipient.

• Verify and sign for all parcel deliveries and notify addressed recipient.

• Assist with voice-messaging notification for Employees regarding office hour delays or closures.

• Receive, sort, scan and distribute daily postal mail.

• Run office errands as needed.

• Coordinate the use of all meeting rooms and manage calendars accordingly.

• Maintain organization and resources for meeting rooms.

• Responsible for setting up and breaking down meeting spaces, including training room.

• Handle new hire set-up and termination process or prepare or unfurnish work stations, etc.

• Conducts office tour for new hires as needed

• Prepare business reports for meetings as requested

• Order and stock office supplies.

• Conduct monthly safety walks to comply with Emergency Action Plan and share results with Executive Assistant

• Assist with the planning, scheduling and execution of events and celebrations.

• Assist with office maintenance and janitorial as needed.

• Build relationships with peers and other stakeholders (internal and external).

• Assist and act as back-up to Executive Assistant with special projects as assigned or as business needs arise.

• May travel between offices to provide front desk support as needed.

• Maintain discretion and confidentiality surrounding assigned projects and documents.

• Other duties as assigned.

Requirements and Qualifications:

• High School Diploma or GED.

• 1-2 years of experience working in customer service, administrative support or similar role.

• Prior experience working in an office environment preferred.

• Able to work Monday-Friday. Must be flexible to work earlier or later as required.

• Excellent verbal and written communication.

• Equivalent combination of education and experience will be considered.

• Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook).

• Regular and predictable attendance.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Special Considerations and Prerequisites:

• Practices and adheres to EnableComp's Core Values, Vision and Mission.

• Poised, polished professional that functions with a high level of integrity, confidentiality and excellence.

• Handles high pressure situations appropriately and exercises extreme judgement when handling confidential matters.

• Enjoys working in a fast-paced environment.

• Demonstrated propensity to take initiative.

• Strong follow through and customer service orientation.

• Highly detail-oriented and must be able to manage conflicting priorities, while being extremely adaptable and flexible.

• Excellent interpersonal skills in addition to superior written and verbal communication skills.

• General office environment must be able to lift 20 pounds.

EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

EnableComp recruits, develops and retains the industry's top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.

Don't just take our word for it! Hear what our people are saying:

"I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other." - Revenue Specialist

"I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun." - Supervisor, Operations