Administrative Coordinator I

Job Title

Administrative Coordinator I

Agency

Texas A&M University

Department

Office Of Registrar

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experience. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who We Are

The Office of the Registrar has the primary responsibility of maintaining academic records of all current and former students. The Office of the Registrar has two priority goals: to maintain a high quality of service to all who come into contact with the office, and maintain and protect the academic integrity of the student record in accordance with University, state and federal guidelines.

What We Want

The Office of the Registrar is seeking and Administrative Coordinator I who thrives in a fast-paced, structured work environment and enjoys taking the initiative to solve problems. The ability to complete work projects with accuracy and speed is highly preferred. We need an individual who subscribes to and supports our commitment to providing timely assistance and accurate information to University administrators, faculty, staff and students. The ideal candidate enjoys troubleshooting and researching to identify the root causes of problems and provide solutions while striving to provide excellent customer service. We are looking for someone who can maintain composure in high-stress situations, has meticulous organizational skills and attention to detail, can adapt to changes, and can work in a team environment while entrusted to complete individual projects. If the responsibilities listed below sound interesting, we invite you to apply.

What You Need to Know

Salary Range: $45,000.00 - $49,500.00 (Based on selected hire's qualifications)

Cover Letter & Resume: A cover letter and resume are strongly recommended.

Other Requirements and Factors: Required to work Texas A&M Commencement Ceremonies.

Qualifications

Required Education and Experience:

• Bachelor's degree or equivalent combination of education and experience.

• Two years of experience in office administration.

Required Knowledge, Skills, and Abilities:

• Strong attention to detail.

• Interpersonal and communication skills.

• Ability to multi-task and work cooperatively with others.

• Knowledge of word processing, spreadsheet, database, and presentation applications.

• Planning and organizational skills.

Preferred Qualifications:

• Compass/Banner-Student experience.

• Experience working with Astra Schedule.

• Prior experience with Civitas Aggie Scheduler.

• 2 years of administrative experience at an institution of higher education, preferably in a Registrar or Enrollment Services setting.

Essential Duties/Tasks

Class Schedule Development

• Coordinates with external department/college partners to prepare fall, spring and summer class schedules for Texas A&M University, Texas A&M at Galveston, Texas A&M School of Law and Texas A&M Health Science Center.

• Responsible for maintaining data integrity and compliance with TAMU and Texas Higher Education Coordinating Board (THECB) rules.

• Reviews and processes schedule update requests to ensure appropriate configurations for registration and fee assessment.

• Works directly with the Assistant Registrar (Scheduling & Registration) on various cyclical and ad hoc projects related to database maintenance, learning environment preservation/maintenance, instructional media upgrade scheduling, final exam scheduling, New Student Conference coordination, and emergency response measures.

Event Management

• Administers system security for event scheduling programs.

• Trains event scheduling partners in high volume classroom buildings.

• Maintains event requests forms and workflows in Astra Schedule.

• Coordinates/performs annual continuing education workshops for existing users.

Registration Support Coordination

• Provides registration administrative support.

• Serves as a primary point of contact for deans, academic departments, advising offices, and Aggie One Stop for inquiries related to registration administration and setup.

• Works directly with the Assistant Registrar (Scheduling & Registration) to prepare Compass/Howdy for student registration each semester.

• Provides expert-level support when troubleshooting and addressing issues.

• Processes current term add/drop and late registration requests.

• Serves as a scheduling and registration lead.

Classroom Resource Manager

• Coordinates non-class event scheduling in classroom spaces.

• Consults with deans and department heads on the assignment of classroom space to convey best practices for equitable access and maximized efficiency/utilization in spaces reported as 110 General Classrooms to the State of Texas.

• Works with stakeholders to resolve problems concerning access to teaching space.

• Coordinates continuous review of classroom utilization and appropriateness of assignments to ensure maximum possible score on the annual THECB Space Use Efficiency assessment.

System Administration

• Maintains systems utilized for class schedule development by Texas A&M University, Texas A&M at Galveston, Texas A&M School of Law, and Texas A&M Health Science Center.

• Configures and assigns departmental access roles in Astra Schedule.

• Maintains user security/access in Section Request System (SRS).

• Conducts new user training for Astra Schedule, Section Request System (SRS), and Compass/Banner (scheduling related features).

General

• Assists all sections of the Registrar's Office when needed; activities include but are not limited to processing transcript orders, processing records requests, proofing publications, Compass data input and maintenance, and assisting with Commencement activities.

• Performs other duties as assigned.

Customer Service & Data Requests

• Responds to non-routine information requests from departments, colleges, and the Office of the Provost.

• Routinely consults with colleges and departments on classroom, scheduling, and registration related best practices.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.