Administrative Coordinator / Admin Support Serv

William Backus Hospital Southington , CT 06489

Posted 7 months ago


Basic Purpose of the Position:

  • As part of a person centered care model this role will utilize and manage electronic and paper data and coordinate specific administrative/organizational functions to ensure accurate, efficient, and timely flow of information and financial data for interdisciplinary care teams

In general, most of the time will be spent in the following activities:

  • Performs duties and responsibilities with compliance to regulatory agencies as evidenced by ability to apply agency policies resulting in deficiency free surveys.

  • Triages incoming calls using critical thinking/prioritization and Superior customer service skills

  • Coordinates and consults with clinical teams regarding patient information, data management and regulatory compliance statuses

  • Provides administrative and clerical support to care management team electronically and manually

  • Proficient in computer software, including Microsoft Office and other necessary databases.

  • Demonstrates effective communication, organizational and time management skills

  • Provides coverage for Team Coordinator in case as needed.

  • Complies with agency established processes to maintain standards and ensure standardization

  • Coordinates with Health Information Management Department to ensure accurate order status management

  • Responsible for ensuring required information is provided and flowed timely to complete the functions of billing, payroll, admissions and care delivery

In addition, the position involves other duties such as:

  • Will actively participate in the performance improvement process known as H3W.

  • Performs other duties as assigned


Education: High School diploma or equivalent; Associate's Degree with medical secretarial background preferred

Experience: Three years of related office experience in health related field preferred

Office procedures, computer proficiency

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Administrative Coordinator / Admin Support Serv

William Backus Hospital