Administrative Coordinator 4

The Louisiana Department of Health is dedicated to fulfilling its mission through direct provision of quality services, the development and stimulation of services of others, and the utilization of available resources in the most effective manner.

LDH serves as a model employer for individuals with disabilities.

About this position:

This position is located within the Louisiana Department of Health / Medical Vendor Administration / Eligibility Field Operations / East Baton Rouge Parish

Announcement Number: MVA/PJ/197025

Cost Center: 305-2050400

Position Number(s):50660994

This vacancy is being announced as a Classified position and may be filled as a Probationary appointment, Job appointment or Promotional or Detail appointment of a current classified Medicaid (MVA) employee.

Job appointments are temporary appointments that may last up to 48 months.

AN IDEAL CANDIDATE SHOULD POSESS THE FOLLOWING COMPETENCIES:

Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.

Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

Using Data: The ability to use relevant and valid data to inform a recommendation for action.

Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.

Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.

Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.

Demonstrating Initiative: The ability to assess information and take action independently to help the organization achieve its goals.

Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.

Solving Problems: The ability to discover solutions to problems.

NOTE REGARDING THE ADVERTISED PAY:

This position participates in a Career Progression Group (CPG) and may be filled as a Administrative Coordinator 1-4.  The level at which the vacancy is filled will be determined by the qualifications of the candidate selected.

This position provides the opportunity to advance within this job series. The actual starting salary depends on the education and experience of the selected applicant.

Please click on the below links to learn more about each job level:

State Civil Service Job Information Finder

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

For further information about this vacancy contact:

Paula Jackson

paula.jackson@la.gov

LDH/HUMAN RESOURCES

BATON ROUGE, LA 70821

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.       

MINIMUM QUALIFICATIONS:

Three years of experience in which clerical work was a major duty.

SUBSTITUTIONS:

Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience for a maximum of one year of the required experience.

Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for a maximum of one year of the required experience.

College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.

NOTE:

Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.

NOTE: Any college hours or degree must be from an accredited college or university.

Function of Work:

To perform complex, often specialized, paraprofessional duties that require independent judgment to accomplish in support of the staff members and/or operations of an organizational unit or program.

Work requires individual discretion in the application of policies and procedures. Duties increase in scope and complexity, and consist mainly of departmental-program duties.

Level of Work:

Advanced.

Supervision Received:

General from higher-level clerical and/or supervisory personnel.

Supervision Exercised:

May supervise 1-2 lower-level personnel.

Location of Work:

May be used by all state agencies.

Job Distinctions:

Differs from Administrative Coordinator 3 by the presence of paraprofessional duties that involve a higher degree of specialization, complexity, and/or independent judgment.

Differs from Administrative Program Specialist--A by the absence of professional-level duties that involve a variety of administrative functions or management of a departmental or statewide program.Responsible for completing the daily postal mail operations of EFO's correspondence processing unit. Responsible for completing timely and accurate statewide postal mail operations including receiving, sorting, stamping, scanning, filing, and disposing of inbound / outbound postal mail.

All correspondence processing must be completed within 24 hours of receipt to ensure Medicaid's adherence to CMS guidelines and timeliness requirements for eligibility determinations; this also applies to members appeals rights. Responsible for adhering to policy and procedure while ensuring timely and accurate LaMEDS case actions subsequent to correspondence processing including, but not limited to, mailing applications or other documents upon request, processing case closures upon notification of death, uploading and indexing documents to Electronic Data Management System (EDMS), and processing specific case changes such as address updates.