Administrative Coordinator 3 (Fiscal Services)

nlhsd.org

The Northwest Louisiana Human Services District was formed to provide local governance and direction for behavioral health and developmental disability services for individuals residing in the nine parishes of Bienville, Bossier, Caddo, Claiborne, DeSoto, Natchitoches, Red River, Sabine and Webster.

This position is with the District's Fiscal Services Department located within the Shreveport Behavioral Health clinic at 1310 N Hearne Ave. Shreveport, LA.

This position is an integral part of the administrative services and service delivery teams, working closely with direct service provider staff, supervisors, and clients. The incumbent ensures clients information is verified for insurance purposes and fees for services.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

• Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

• Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.

• Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

• Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.

Note regarding the pay range: The maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire. 

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

This agency participates in the E-Verify system for verification of citizenship and employment authorization. 

For further information about this vacancy contact:

NW LA Human Services District

Human Resources  

1310 N Hearne Ave

Shreveport, LA 71107  

318-676-5111                  

MINIMUM QUALIFICATIONS:

Two years of experience in which clerical work was a major duty.

SUBSTITUTIONS:

Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience for a maximum of one year of the required experience.

Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for a maximum of one year of the required experience.

College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.

NOTE:

Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.

NOTE: Any college hours or degree must be from an accredited college or university.

Function of Work:

To perform a wide variety of clerical duties that requires independent judgment to accomplish in support of the staff members and/or operations of an organizational unit or program.

Some discretion is required in the performance of these duties. Duties begin to expand in scope and complexity, and develop into departmental-program duties.

Level of Work:

Advanced.

Supervision Received:

General from higher-level clerical and/or supervisory personnel.

Supervision Exercised:

May supervise 1-2 lower-level personnel.

Location of Work:

May be used by all state agencies.

Job Distinctions:

Differs from Administrative Coordinator 2 by the presence of responsibility for clerical duties that involve greater scope and complexity, including initial program duties.

Differs from Administrative Coordinator 4 by the absence of paraprofessional duties that involve a higher degree of specialization, complexity, and/or independent judgment.NOTE: Positions allocated at this level tend to focus on numerous examples of work as listed below:

Performs responsible, initial departmental-program duties in accordance with rules, regulations, and policies. May involve communication with other departments, customers, etc.

Ensures client demographical information, Medicaid, Medicare, private insurance and client fees are accurately entered into the electronic health record for all new clients.

Conducts financial interviews to obtain the necessary information to determine the client's annual liability due.

Verify Medicaid, Medicare and private insurance for clients during admissions.

Use the approved fee sliding scale to determine cost per service rendered and also if client is eligible for free medication.

Make deposits and maintain logs properly documenting all funds received.

Performs related duties as assigned.