Supplemental Information Incumbent of this position primarily provides imaging for the Claims Section at PCF.
Incumbent indexes mail upon receipt, then gives to the Claims Supervisors who route the mail to the appropriate Claims Adjuster.
Claims, checks, attachments, and mail are returned to incumbent for imaging.
Much of the imaging has short processing deadlines therefore timely imaging is critical for statutory compliance.
Many of the PCF's records can be subpoenaed for court, therefore it is critical that imaging is indexed and stored properly, without missing pages and in good shape without skewed records, clear in focus documents, etc...
Incumbent also performs quality assurance duties at an experienced level with ability to exercise some independent judgment.
Incumbent ensures that the quality of imaged documents accurately represents original hard copies when checking for quality control.Incumbent will additionally serve as daily relief and backup to the PCF receptionist.
Incumbent may often transport files and work in the Records file room.As part of a Career Progression Group, vacancies may be filled from this recruitment as an Administrative Coordinator 2 or 3 depending on the level of experience of the selected applicant(s). Please refer to the 'Job Specifications' tab located at the top of the LA Careers 'Current Job Opportunities' page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level.
Applicants must have Civil Service test scores for 8500-Office Support Exam in order to be considered for this vacancy unless exempted by Civil Service rule or policy.
If you do not have a score prior to applying to this posting, it may result in your application not being considered.Applicants without current test scores can apply to take the test here.Applicants meeting criteria for Civil Service testing exemptions will be considered.To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process by selecting the 'Applications' link after logging into their account.
Below are the most common status messages and their meanings.Application received
Your application has been submitted successfully.Checking for required test score
We are making sure you have an active, passing score for the required written test.Written Exam ? See History ? Click on the History link for test results.
Candidates with an active, passing score will designate as "Pass". Candidates with a failure on the written exam designate as "Fail". If no information is present, you have no present written exam results.Evaluating experience
Your application is being reviewed to ensure you meet the minimum qualifications for the position.Minimum Qualification Review ? See History ? Click the History link for the results of your application review.
Passing candidates will designate as "Pass". Failing candidates will designate as "Fail".Eligible for consideration
You are among a group of applicants who MAY be selected for the position.Eligible Pending Supplemental Qualification Review
Only candidates meeting the supplemental qualification will be eligible for referral.Referred to hiring manager for review
Your application has been delivered to the hiring manager.
You may or may not be called for an interview.Position filled
Someone has been selected for the position.Position canceled
The agency has decided not to fill the position.The State of Louisiana only accepts online applications.
Paper applications will not be accepted.
Computer access is available at your local library, at local Louisiana Workforce Commission Business Career Solutions Centers, and at the State Civil Service Testing and Recruiting Center at 5825 Florida Boulevard, Room 1070, Baton Rouge, LA 70806.
If you require an ADA accommodation, please contact our office at or Toll Free: during business hours for additional assistance.
(Please note: Libraries and LWC centers cannot provide in-depth assistance to applicants with limited computer skills; therefore, we suggest that such applicants have someone with computer proficiency accompany them to these facilities to assist with the computer application process.
Also, no State Civil Service employees are housed at the libraries or LWC centers to answer specific questions about the hiring process.
Such questions should be directed to the State Civil Service Testing and Recruiting Center at the phone numbers above or by visiting the office on Florida Blvd.
where assistance is available.
Information is also provided on our job seeker website at further information about this vacancy contact:Nolitha LeDay-McDowellPatient's Compensation Fund/Human Resources Dept.PO Box 3721Baton Rouge, LA Qualifications MINIMUM QUALIFICATIONS:One year of experience in which clerical work was a major dutySUBSTITUTIONS:Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience.Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for the required one year of experience.College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.NOTE:Business or technical school training with less than completion will only be credited in six month increments.Similarly, college training will only be credited in 15 semester hour increments.NOTE:Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies:the Middle States Commission on Higher Education; the New England Association of Schools and Colleges; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.
Job Concepts Function of Work:To perform a variety of clerical duties that requires some independent judgment to accomplish in support of the staff members and/or operations of an organizational unit or program.Employees follow detailed procedural guidelines in completing well-defined duties.Level of Work:Experienced.Supervision Received:General from higher-level clerical and/or supervisory personnel.Supervision Exercised:None.Location of Work:May be used by all state agencies.Job Distinctions:Differs from Administrative Coordinator 1 by the presence of responsibility for clerical duties that require some independent judgment to perform.Differs from Administrative Coordinator 3 by the absence of advanced level duties that not only require some independent judgment, but also involve a greater scope and complexity.
Examples of Work NOTE: Positions allocated at this level tend to focus on several examples of work as listed below:Processes routine paperwork and/or enters data into a department log or database in the servicing of a client.Prepares, indexes, and scans documents into imaging system; may ensure quality of scanned images.Prepares requisitions for the purchase of supplies; may involve entering information into an automated system.Receives, stores, and distributes supplies; maintains inventory of such.Collects and prepares for processing time and attendance sheets for department or office.Maintains department's records system, including filing and retrieving documents, researching files, etc.Serves as clerical assistant to a manager, which may include keeping appointment schedule, preparing travel, issuing directives to others on their behalf, and relieving the manager of administrative matters.Serves as receptionist for the assigned work unit.May deliver and pick-up various materials.Performs related duties as assigned.
BenefitsLouisiana State Government represents a wide variety of career options and offers an outstanding opportunity to "make a difference" through public service.
With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.As a state employee, you will earn competitive pay, choose from a variety of benefits and have access to a great professional development program.Flexible Working Arrangements ? The flexibility of our system allows agencies to implement flexible working arrangements through the use of alternative work schedules, telecommuting and other flexibilities.These arrangements vary between hiring agencies.Professional Development
The Comprehensive Public Training Program (CPTP) is the state-funded training program for state employees.
Through CPTP, agencies are offered management development and supervisory training, and general application classes on topics as diverse as writing skills and computer software usage.Insurance Coverage ? Employees can choose one of several health insurance programs ranging from an HMO to the State's own Group Benefits Insurance program.The State of Louisiana pays a portion of the cost for group health and life insurance.Dental and vision coverage are also available.
More information can be found at Compensation ? As a supplemental retirement savings plan for employees, the State offers a Deferred Compensation Plan for tax deferred savings.Holidays and Leave ? State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr.
Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day.Additional holidays may be proclaimed by the Governor.
State employees earn sick and annual leave which can be accumulated and saved for future use.Your accrual rate increases as your years of service increase.Retirement ? State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries.
State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System Teacher's Retirement System of Louisiana Louisiana School Employees' Retirement System among others.
LASERS has provided thisvideo to give you more detailed information about their system.
01 Have you taken and passed the required Office Support Exam, or do you meet a qualified Civil Service testing exemption as described in the job application?
Yes No 02 Are you now or have you been previously employed with the State of Louisiana?
Yes No 03 If you answered yes to the above question, please list the agencies of which you have worked, and the jobs held within those agencies.
Enter N/A if this is not applicable to you.
04 Incumbent must be able to work a Mon-Fri schedule through 5pm.
Do you foresee a conflict with the work end time?
Yes No 05 The incumbent will be required to be present and available to work during the peak times of desk operation.
This means breaks and lunches must be coordinated to accommodate the workload.
Do you foresee a conflict with this requirement?
Yes No 06 Do you have at least one year of verifiable experience in which clerical work was a major duty?
Yes No 07 Do you have experience with document imaging/scanning?
Yes No 08 If you answered yes to the previous question, please provide details of your experience.
Include the employer, length of time these duties were performed, and what you did.
Enter N/A if your previous response was No.
09 Do you have experience comparing an imaged document to the original hard copy?
Yes No 10 If you answered yes to the previous question, please provide details of your experience.
Include the employer, length of time these duties were performed, and what you did.
Please enter N/A if your previous response was No.
11 Please list software that you have used in the past.
Please enter N/A if you have no previous experience with any software.
12 The PCF will review your OMV record to determine if you are authorized to drive on State business.
Criteria includes a valid State of Louisiana driver's license; 2 years of licensed driving experience; at least 18 years of age; and not be a high-risk driver.
Do you believe you meet the criteria?
Yes No 13 Do you have a valid state of Louisiana driver's license?