Administrative Clinical Assistant II - PT/OT
Come work at Bartlett Regional Hospital in beautiful Juneau, Alaska!
Bartlett offers amazing benefits!
JOB SUMMARY - Administrative Clinical Assistant II - PT/OT:
Department: Physical Therapy/Occupational Therapy Reports To: Director
This position is primarily responsible for maintaining the department to meet the needs of the therapists so the department can provide excellent patient care. This includes office management and department organizational skills, phone skills, maintaining schedules, preparing patients, space and equipment for treatment, transportation of patients, maintaining supplies and a clean, orderly working environment.
Under the supervision of the physical therapist, occupational therapist or speech therapist; assists in the direct treatment of the patients. This position is responsible for organization of the office and ensuring a smooth flow of patients and patient information. Assists the therapists as needed to for patient care and productivity.
The person filling this position also handles office appointments accurately to keep the therapists scheduled productively. They will track down referrals and authorizations and maintain an effective flow of communication, including telephone and fax communication, within the office. Skills must include the ability to handle a multi-phone system tactfully.
They will demonstrate exceptional customer service skills, excellent organizational skills, follow through independently on tasks and have the ability to anticipate and meet departmental needs. This requires a pro-active, high-energy, detail-oriented, team player with the ability to multitask. The person filling this position must be able to prioritize and complete projects while tolerating frequent interruptions.
These responsibilities are usually shared between two Rehabilitation Aides, but at times one person will be responsible for all duties. The two people sharing these duties must be able to work together and demonstrate effective communication.
MINIMUM QUALIFICATIONS: (The following are minimal qualifications necessary for entry into this classification)
Education: High School diploma or equivalent required. Confirmation of completion is required within 90 days of hire. Completes annual educational requirements.
Experience: Certified Nursing Assistant or office reception experience preferred. Experience or volunteer work in rehabilitation or medical setting preferred. Computer system experience preferred.
Our C.A.R.E. Values:
Courtesy: We act in a positive, professional and considerate manner, recognizing the impact of our actions on the care of our patients and the creation of a supportive work environment.
Accountability: We take responsibility for our actions and their collective outcomes, working as an effective, committed and cooperative team.
Respect: We treat everyone with fairness and dignity by honoring diversity and promoting an atmosphere of trust and cooperation. We listen to others, valuing their skills, ideas, and opinions.
Excellence: We choose to do our best and work with a commitment to continuous improvement. We provide high-quality, professional healthcare to meet the changing needs of our community and region.
About Bartlett Regional Hospital
Bartlett Regional Hospital is the largest hospital in Southeast Alaska, providing comprehensive health care services, with 73 acute care beds, 16 alcohol recovery beds and 74 physicians on active staff. We are the heart of an area with several community healthcare facilities just off Egan Drive in Juneau, Alaskas capital.
As the mainstay healthcare resource in our community, we operate on our C.A.R.E. values of Courtesy, Accountability, Respect and Excellence. Our services include emergency care, surgical, critical care, obstetrics, general medical, diagnostic imaging (mammography, CT, MRI, ultrasound and radiology), laboratory, chemo/infusion therapy, oncology, hematology, physical/occupational/speech therapy, mental health inpatient treatment, outpatient psychiatric, chemical dependency residential and outpatient treatment, and sleep studies. In addition to Juneau, Douglas, we serve Yakutat, Skagway, Haines, Sitka, Hoonah and Angoon as well as other Southeast and Alaskan communities.
The primary and secondary service area has a combined population of 58,000. BRH is a not-for-profit hospital operated as an entity of the City and Borough of Juneau with a Board responsible for the economic viability and management oversight of medical operational issues. Our hospital has a history of financial stability and net revenue is budgeted at $98 million for the upcoming fiscal year.
Our benefit package is strongly competitive and our generous paid leave program is one of the best in the Pacific Northwest. Bartlett participates in the City & Borough of Juneau self-insured medical program which provides for a three tier choice for employees and their families. In addition, Bartlett participates in the State of Alaska Public Employees Retirement System (PERS) as we are considered a government entity with the City and Borough of Juneau.
Meets dress code standards; appearance is neat and clean.
Wears identification while on duty. Complies with state and federal laws for employee health requirements, such as TB testing and other requirements (see Employee Health Policy for specific requirements).For specific physical demands of the position, including vision, hearing, repetitive motion environment, see attached Description of Physical Demands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Practice Notice: Starting in 2018, Bartlett Regional Hospital may require pre-employment drug testing for all new hires and re-hires who have received a conditional offer of employment
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.
They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties of their normal responsibilities from time to time, as needed.
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Bartlett Regional Hospital