This position is located within the Lincoln National Forest. The incumbent is also responsible for customer service such as greeting visitors, answering telephones, and responding to both internal and external inquiries.
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Performs a full range of standard and non-standard assignments, resolving non-recurring problems. Work includes a variety of assignments involving different and unrelated steps, processes, or methods.
The incumbent must identify and understand the issues involved in each assignment and determine what steps and procedures are necessary and the order of their performance. Completion of each transaction typically involves selecting a course of action from a number of possibilities.
Reads and keeps apprised of organizational and Agency-wide directives and procedures in order to be aware of changes and new requirements affecting the work of the organization. Such procedures concern preparation and processing of correspondence, reports, and forms; hard-copy and electronic filing; mail procedures; preparation of travel vouchers; and security procedures. Provides general clerical support to the office staff.
Computes travel vouchers, submits documents for signature, approval, and payment, and schedules travel accommodations. Reviews personal property documents involving acquisitions, transfer or disposal of items that are required to be of record.
Performs timekeeping duties as required. Is the secondary Micro Purchaser.
Determines supplies needed for the office staff. Prepares the necessary requisition/procurement requests, and receives and distributes supplies and special order items.
Uses word processing software and printing equipment to create, copy, edit, store, retrieve, and print a variety of standardized documents using a glossary of pre-recorded formats, form letters, standard paragraphs, and mailing lists. May use database or spreadsheet software to enter, revise, sort, or calculate and retrieve data for standard reports. Provides answers to a wide variety of inquiries.
Provides explanations of office functions, describing specific requirements, providing basic instructions, or a similar degree of detail. Performs data entry and typing tasks as needed.
Greets visitors and answers the telephone. Provides routine information and answers many types of inquiries on all research and/or forest activities such as the whereabouts of key personnel and directions to facilities.
Serves as the Unit Collection Officer selling items such as National Forest maps, special forest products permits, and forest recreation passes in accordance with manual and handbook requirements. Is held accountable for the funds collected.
Maintains accountability records as required. Prepares bills for collection and modifications online. Monitors lockbox reports to ensure payment was received and addresses any delinquent or missing payments.
HelpRequirements Conditions of Employment
You must be a U.S. Citizen or U.S. National
Males born after 12/31/59 must be Selective Service registered or exempt
Satisfactory background investigation and/or fingerprint check
No Additional Requirements.
BACKGROUND INVESTIGATION AND FINGERPRINT CHECK: Selection and retention in this position is contingent on a successfully adjudicated FBI National Criminal History Check (fingerprint check) and a background investigation.
E-Verify: Federal law requires agencies to use the E-Verify system to confirm the employment eligibility of all new hires.
If you are selected as a newly hired employee, the documentation you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 on your entry-on-duty date will be verified through the DHS E-VERIFY' system. Under the system, the new hire is required to resolve any identified discrepancies as a condition of continued employment.
You must possess the Basic Requirements identified below to be considered eligible for this position. Transcripts must be provided for qualifications based on education. Your application or resume must clearly show that you possess the appropriate experience requirements.
GS-05: (1) One year of specialized experience equivalent to a GS-04 level.
Specialized experience is defined as: Greeting visitors and responding to phone and written inquiries; maintaining written records; and using word processing software and printing equipment to create, copy, edit, store, retrieve, and print standardized documents.
Successful completion of 4 years of study above high school. OR
A combination of education and experience listed above.
To receive consideration for this position, you must meet all qualification requirements on the closing date of this announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Department Of Agriculture