Administrative Associate IV, Office Of Conflict, Resolution, And Policy (4419-254)

Application instructions are located at the bottom of the page. Please apply directly through the University of Montana's career portal UM Jobs at https://umjobs.silkroad.com/ for positions at the University of Montana - Missoula, University of Montana Western (Dillon), and Helena College. Do not apply through Indeed.com or use easy apply through Indeed.com*.

The Office of Conflict, Resolution, and Policy (CRP) invites applications for an Administrative Associate to join their team. This position works with students, faculty, staff, administrators, and community members at all levels of the University in a confidential capacity. The Administrative Associate furthers both the University's Enterprise Risk Management Plan and Diversity, Equity, and Inclusion Plan by creating expanded expertise, capacity, and depth to appropriately address campus reports of protected-class discrimination and harassment.

Responsibilities include but are not limited to:

• Data Collection, Tracking, and Technical Support (e.g., monitor and record case progress and action items; assist with data reports; maintain records)

• Case Intake and Support (e.g., receive reports via phone, computer, or in-person; provide logistical support in formal proceedings; attend intake meetings)

• Communication (e.g., maintain regular communications with established team; participate in relevant campus events and committees; draft and edit departmental communications

• Office Operations (e.g., monitor office email and phone; triage inquiries; perform administrative tasks; support CRP staff)

Required Skills

• Advanced proficiency with various computer programs and basic office equipment.

• Expertise in multi-tasking and prioritizing assignments, organizing incoming work, and returning work products promptly.

• Ability to work in a fast-paced setting while maintaining superior attention to detail.

• Strong understanding and respect for confidentiality involving information protected by FERPA and state of Montana laws.

• Superior documentation skills.

• Excellent written and verbal communication skills, ability to establish rapport.

• Ability to establish and maintain professional and cooperative working relationships with staff, students, guests, faculty, and visitors at the University of Montana.

• Ability to follow established policies and procedures for entering and maintaining data.

• Ability to work in a variety of settings with culturally-diverse individuals.

• Advanced analytical/problem-solving skills.

Minimum Required Experience

• High School diploma and two (2) years' experience or an equivalent combination of education and experience.

Preferred Qualifications

• Bachelor's Degree and two (2) years' experience performing administrative functions in an office setting or an equivalent combination of education and experience.

• Demonstrated proficiency in record-taking, recordkeeping, and data input/maintenance.

• Proven experience with Banner and Maxient software systems, or a functional equivalent

• Experience working with persons in crisis.

• Familiarity with higher education.

About the Office of Conflict, Resolution and Policy and UM

The Office of Conflict, Resolution, & Policy supports UM's commitment to diverse and inclusive working and learning environments free from all forms of discrimination, harassment, and sexual misconduct. We work to eliminate barriers inhibiting individuals from achieving their full potential in education, employment, and other programs at the University.

The University of Montana is a flagship R1 research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains where three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of "mission first, people always"; partner with place; and proudly tell the UM story.

To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.

• University of Montana

• Video: Mission First, People Always

• UM on YouTube

• City of Missoula

• Video: There's This Place

• Destination Missoula

• Missoula Area Chamber of Commerce

• The State of Montana

• Visit Montana

Position Details

Position Title: Administrative Associate IV

Position Number: 013720

Department: Office of Conflict, Resolution, & Policy

Work Schedule: Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year.

Salary: $20/hr Current employee's rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan, email the Compensation Department.

Union Affiliation: None

Probationary Period: Six months minimum

Benefits Include: Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans' or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

Must be eligible to work in the United State upon hire. Sponsorship is not available for this position.

How to Apply

Priority Application Date: Tuesday, May 14, 2024 11:59 PM (Mountain Time)

Complete applications received by this date will be guaranteed consideration. To receive full consideration, candidates are required to submit all of the following materials.

Please submit the following application materials via the UM Jobs portal and by clicking "New Resume/CV" button. Please do not apply through Indeed.com*.

• Please note, only five (5) attachments allowed per application. Please combine documents accordingly.

A complete application Includes:

• Letter of Interest - addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as "Dear Search Committee" or "Dear Hiring Manager" is acceptable.

• Detailed Resume - listing education and describing work experience.

• Professional References - names and contact information for three (3) professional references.

• Applying through Indeed.com or easy apply through Indeed.com may result in submission of an incomplete application. Applications may be removed from full consideration if they are not complete with materials listed above under the "How to Apply" section. It is the responsibility of the applicant to ensure complete application materials are submitted and received by the date listed above.

Please note: only five (5) attachments are allowed per application. Please combine documents accordingly.