Administrative Associate II

This is a Juvenile Justice/Court Services position located in Mecklenburg County, N.C, District 26.

This posting is for multiple vacancies: positions 60000434, 60000436, 65029559

This position provides administrative support to a district and/or district management team. Duties include general clerical, receptionist and project based work.

Project a professional image through in-person and phone interaction. Primary responsibilities include but not limited to answering the telephones and transferring to appropriate staff members; meet and greet clients and visitors; create and modify documents using Microsoft Office; Perform general clerical duties to include but not limited to photocopying, faxing, mailing, filing and scanning; maintain hard copy and electronic filing system; sign for and distribute packages; conduct data research as directed by the Chief Court Counselor; coordinate and maintain records for staff office space, phones, parking and office keys etc.; set up and coordinate meetings and agendas; collect and maintain office inventory; support staff in assigned project based work; maintain office supply inventory. Other duties as assigned.

This is a full-time position (40 hours per week) with State Benefits.

Note to Current State Employees:

The salary grade for this position is NC02.  State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position.

 If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity.  Based upon these factors, a pay increase MAY result.

About Juvenile Justice:

The Juvenile Justice section is committed to the reduction and prevention of juvenile delinquency   by effectively intervening, educating, and treating youth in order to strengthen families and increase public safety.  Click here to learn more about the North Carolina Department of Public Safety's Juvenile Justice Overview.  If you have a passion for making a difference in the lives of North Carolina's youth, we would welcome you to be a part of the family.

About the NC Dept. of Public Safety (DPS):

The mission of DPS is to safeguard and preserve the lives and property of the people of North Carolina through prevention, protection, and preparation with integrity and honor.  Included in this department are Alcohol Law Enforcement, Criminal Justice Information Network, Emergency Management, Juvenile Justice and Delinquency Prevention, NC National Guard, NC Office of Recovery and Resiliency, Samarcand Training Academy, State Capitol Police, and State Highway Patrol.

 Also included are these Boards and Commissions: ABC Commission, Governor's Crime Commission, Private Protective Services Commission, and Boxing & Combat Sports Commission.  DPS is comprised of approximately 6,000 permanent positions and nearly 13,000 NC National Guard temporary positions.

The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position.  We will not review resumes in lieu of Experience and Education listed on the application.  Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities.  (Note: These links were created for applicants of Dept. of Public Safety jobs and may not reflect the policies or procedures of other State agencies.)

To qualify for this position, applicants must document on the application that they possess ALL of the following:

• Knowledge of office practices and procedures, 

• Familiarity with computer networking and software (Outlook, Word, Excel, PowerPoint)

• Experience following oral and written instructions

• Communicate effectively in person and by phone; 

• Meet public and deal with demanding situations with diplomacy; 

• Write professional correspondence using proper grammar, spelling and punctuation

Management Preferences:

• Applicant with basic knowledge of the Division of Adult Correction and Juvenile Justice office practices and procedures.

• Applicant with an associate's degree or higher with an emphasis on office technology/business management.

• Applicant who is currently a notary or willing to become a notary within 90 days of employment.

Some state job postings say you can qualify by an "equivalent combination of education and experience."  If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.  See oshr.nc.gov/experience-guide for details.

Minimum Education and Experience:

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information.  Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses.

  Resumes will not be accepted in lieu of completing this application.  Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit.   Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.

• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.

• If applying for a Juvenile Justice & Delinquency Prevention position certified through the NC Dept. of Justice - Criminal Justice Standards Division, please click this link for specific certification requirements: Juvenile Justice Officer & Juvenile Court Counselor Certification

• The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape."  Click this link for information on hiring and promotion prohibition requirements in the Division of Juvenile Justice & Delinquency Prevention: PREA Hiring and Promotion Prohibitions

• Per NC General Statute 143B-972.1, applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI's Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service ("RAP Back").  This is in addition to submitting fingerprints during the application process.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status."  If you are selected for an interview, you will be contacted by management.  If you are no longer under consideration, you will receive an email notification.

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627.  If there are any questions about this posting other than your application status, please contact Ariana Garcia at Ariana.garcia@ncdps.gov.

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