Administrative Associate II - Raleigh

The NC Department of Health and Human Services (DHHS), in collaboration with its partners, protects the health and safety of all North Carolinians and provides essential human services.

The Division of Services for the Deaf and the Hard of Hearing (DSDHH) assures equal access to North Carolina citizens who are Deaf, Hard of Hearing and Deaf-Blind.

This Administrative Associate II position is with the Division of Services for the Deaf and the Hard of Hearing and is located in the Raleigh Regional Center. This position is responsible for providing a comfortable office environment for individuals who are deaf, hard of hearing or deaf-blind.

Job responsibilities include the following:

• Responsible for training regarding in-house office procedures for new staff

• Handles end of day closing processes for the regional center

• Knowledge of the programs and operations of the division that are essential to appropriately route visitors and callers

• Responsible for logistics and taking minutes associated with meetings

The Division of Services for the Deaf and the Hard of Hearing (DSDHH) assures equal access to North Carolina citizens who are Deaf, Hard of Hearing and Deaf-Blind.

To see the impact of DSDHH's involvement in the community, please click on the link below https://vimeo.com/266187604

About NC Department of Health and Human Services:

The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.

Compensation & Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for State Benefits 

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information omitted from the application form, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Please refer to the link below for additional information

https://oshr.nc.gov/work-for-nc/how-do-i-get-job

• Computer skills and knowledge of programs to effectively use Microsoft Word, Excel, Outlook, PowerPoint and Publisher

• Answering multiline telephones

• Maintaining files and database records and attention to details

Management Preferences

• Exceptional Customer Service; ability to use TTY and video phone; knowledge of the programs of the Division of Services for the Deaf and the Hard of Hearing. Basic knowledge of working with consumers with various degree of hearing loss. Basic sign language skills is a preference, and must be willing to learn if there is no prior possession of these skills. Additional preferences:

• Maintaining office equipment, supplies, and inventories

• Processing mail

• Working with various filing systems

• Scheduling and coordinating appointments and meetings; taking and generating meeting minutes

• Creating documents including Calendars of Events and fliers, drafting correspondence/ memorandums, and generating reports

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

High school or General Educational Development (GED) diploma and one year of administrative experience;

OR

an equivalent combination of education and experience.The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.

Consideration for this vacancy, all applicants must complete an on-line application using this link, http://www.oshr.nc.gov/jobs/index.html.

If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.  To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.

For technical issues with your application, please call the NeoGov Help Line at

855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-3517.