Sutter Health Stockton , CA 95202
Sutter Gould Medical Foundation (SGMF) is a non-profit, multi-specialty health care organization affiliated with Sutter Health. Based in Modesto, SGMF provides quality medical care, health education and research activities in a five county area. SGMF's medical staff includes family practitioners, internists and pediatricians, as well as a range of specialist physicians. Services include imaging, nuclear medicine, a health library, health education programs, occupational medicine, diabetes education, nutrition counseling, infertility counseling, and weight management.
Provides complex and broad ranging support to the Administrative Team, Operations Team and Leadership Team members. Plans and prioritizes the workflow of the department to meet deadlines. Uses discretion and judgment when screening visitors and telephone calls. Relays confidential messages in an appropriate manner. Plans or organizes workload ensuring that established priorities are met. Greets and assists guests and employees as needed. The Administrative Assistant plays a key role in supporting high quality outcomes for Administrative Team, Operations Team and Leadership Team.
Education: High school graduate. College level business coursework required. An Associate of Arts (AA) Degree, or applicant may substitute two (2) years of increasing responsibility secretarial experience for each year of education.
Experience: Secretarial skills including business writing and telephone. Must have administrative experience processing paperwork in an organized manner; completing various forms accurately; planning and organizing meetings; and prioritizing demands on time in a busy office environment. Three to five years in an administrative office setting required. Experience in health care organization or medical setting preferred.
Knowledge of computer systems and their software applications, to include Microsoft Word, Excel, and PowerPoint, is essential for this position. Knowledge of office equipment operations, including the ability to set up video conferencing equipment, basic repair and maintenance. Knowledge of general office practices and filing systems. Knowledge of letter and memorandum composition and writing, using good grammar is essential for this position. Knowledge of medical terminology is helpful.
Ability to maintain confidentiality of sensitive information is required.
The ability to read, write and verbally communicate in English using correct grammar is essential.
The ability to communicate professionally, calmly and effectively with all customers in a medical office environment.
The ability to deal effectively with challenging customer service interactions.
The ability to prioritize work and manage multiple tasks. The ability to keep information confidential.
The ability to compile data and prepare reports.
The ability to work independently to complete job duties and manage multiple priorities.
The ability to coordinate meetings, prepare agendas and attachments, and capture and prepare meeting minutes.
Transcription skills helpful.
Strong interpersonal skills, a commitment to providing exceptional customer service.
Demonstrated ability to be proactive and conceptually see how assignments fit into and impact the context of the whole.
Ability to triage questions to appropriate party, or to provide answers when the information has already been learned from the subject matter expert.
Ability to work as part of a team as often times the individual is also supporting a department, or provides backup support to other Executive or Administrative Assistants.
Requires the ability to work effectively in an environment of rapidly changing priorities.
Requires the ability to handle multi-line phone systems.
Typing skills of 45 WPM; typing certificate required at time of interview.