Administrative Assistant

Are you an administrative professional seeking an opportunity to further your career? Woodfords Family Services has an exciting opening for an Administrative Assistant to join our growing team!

Who We Are

Woodfords Family Services is a nonprofit organization that's been committed to the support and inclusion of people with special needs and their families in Maine communities for over 55 years! Today, the organization provides an array of clinical, behavioral health and educational programs to more than 2,000 children, youth and adults living with autism, developmental disabilities, intellectual disabilities and/or mental health diagnoses across the state of Maine.

Position Summary

The Administrative Assistant will be responsible for providing administrative support to the Intake and Utilization Department through serving the following job functions:

• Receiving referral information

• Requesting, obtaining, and filing of required eligibility documentation

• Maintaining accurate, up to date tracking systems of information related to referral, enrollment, discharge and authorization status

• Entering and updating of consumer data and records in electronic records and information systems

• Provide support with frequent follow up communication to families waiting for services.

• Enters additional information as needed into various tracking systems and electronic health record systems

• Ensures compliance with all regulations related to DHHS oversight and funding.

• Maintains a high level of ethical behavior and confidentiality consistent with the protection of child and adult human rights.

Experience using electronic health records systems and familiarity with intake & discharge processes is strongly preferred.

Schedule & Compensation

This is a full-time (32-40 hours/week) position based at our offices in Westbrook, ME, and includes a generous benefits package, flexible work environment, and much more!

The potential for this position to be a part-time opportunity would also be considered for the right candidate.

$19-20/per hour

Qualifications

• Minimum of high school diploma/G.E.D., with an additional two years of experience in administrative support.

• Experience in social service related field and knowledge about the needs of children living with disabilities and mental health issues is preferred.

• Must maintain positive and effective communication with program staff, parents, providers and consumers.

• Must be detail oriented and possess excellent organization skills, excellent verbal and written communication and human relation skills.

• Computer Experience to include Microsoft Word, Excel programs, data entry, word-processing, spreadsheets and electronic health record system.

• Valid driver's license & insured vehicle

A glimpse at our benefits options

In addition to joining an inclusive and positive work culture that supports your career goals, Woodfords Family Services is proud to provide a comprehensive benefits package for all full-time employees:

• Competitive Health Insurance (with multiple plan options!)

• Dental & Vision Insurance Options

• Paid Vacation

• Paid Sick Time

• Paid Holidays

• 403(b) Retirement Savings Plan with 5% Agency Match

• Robust Employee Wellness Program

• Gym/Fitness membership reimbursement

• Employer-Paid Short-Term and Long-Term Disability

• Employer-Paid Group Term Life Insurance

• Employee Assistance Plan (EAP Benefits)

• Voluntary Supplemental Benefits

• Exclusive Verizon Discount to Woodfords Family Service Employees

Woodfords Family Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program

Location: Westbrook, ME