Lahey Hospital & Medical Center is part of a vibrant and growing health care system, recognized as a trailblazer in medicine and a standard bearer in patient experience. It includes an award-winning academic medical center, a superb constellation of community hospitals, home care services, rehabilitation facilities and more.
We are committed to attracting, developing and retaining top talent in a market long recognized and revered as a global leader in health. With a team approach to care, we encourage learning and growth at all levels, and we offer competitive salaries and benefits. We adhere to the principles of a just and fair work environment for all colleagues, where respect is foundational and performance is rewarded.
About the Job
Under the direction of the Director will administer the day-to-day operations of the department by handling tasks such as formal correspondence, mail ordering, receiving and storing supplies, on-site and off-site files, etc.
Essential Duties & Responsibilities
Will be responsible for managing the daily schedule of the Sr. Director of Site Operations & the Director of Nurses. Will coordinate and schedule meetings. Provides necessary assistance in preparing for meetings to include agendas & all necessary documents for distribution.
Assists Compliance and Nursing Department including Laboratory Manager, Clinical Educator and Clinical Compliance Coordinator as needed with secretarial support and involvement with special projects as needed.
Assists with the Beverly, Danvers, Ipswich & Lynnfield monthly physician call schedule preparation.
Prepares agenda for Monthly Primary Care Managers meeting.
Coordinates the use of the Administrative Conference room. Sets up video conference equipment as needed for meetings.
Knowledge of Physician Scheduling System.
Assists Compliance Department including Laboratory Manager and Clinical Compliance Coordinator as needed with secretarial support and involvement with special projects as needed.
Assist with major projects which might involve telephone work, data entry, or organizational skills; fill-in for absent colleagues.
Incorporates Lahey Clinic Guiding Principles [U3] , Mission Statement and Goals [U4] into daily activities.
Complies with all Lahey Clinic Policies.
Complies with behavioral expectations of the department and Lahey Clinic.
Maintains courteous and effective interactions with colleagues and patients.
Demonstrates an understanding of the job description, performance expectations, and competency assessment.
Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
Participates in departmental and/or interdepartmental quality improvement activities.
Participates in and successfully completes Mandatory Education.
Performs all other duties as needed or directed to meet the needs of the department.
Education:Associates Degree or completion of a secretarial training program
Licensure, Certification, Registration:
Skills, Knowledge & Abilities: Strong working knowledge of Microsoft Word and Excel. Must have exceptional written and verbal communication skills. Must be flexible to shift with the demands of the job.
Experience: Three year's medical secretarial experience required.
The Position Summary is a brief description of the nature and level of work performed, usually no more than three to six sentences in length, including the reporting relationship of the position. The position summary is a required element, and is used for job posting and recruitment activities.
Describing the Essential Duties & Responsibilities establishes a core outline of the job. This section describes the essential performance areas for which the colleague will be held accountable. When completing this section, consider the major duties, responsibilities, and accountabilities of the position. Include 1) what is performed; 2) how it is performed; 3) procedures followed or the equipment used; and 4) the reason for the activity. List duties and responsibilities of the job in the order of their importance, and the amount of time that a colleague routinely spends performing them. If needed, insert more rows to capture additional Essential Duties & Responsibilities.
Commitment to Personal Best
Mission Statement: Lahey Clinic, as one of the world's premier health care organizations, will:
Provide superior health care leading to the best possible outcome for every patient;
Exceed each day our patients' high expectations for service;
Advance medicine through research and the education of tomorrow's health care leaders.
Goals: To care for our patients: With compassion and openness; With unsurpassed expertise; With a drive for continuous learning and improvement; With respect, caring, teamwork, excellence and commitment to personal best.
The Minimum Qualifications identify a baseline that is used for grading, compensation, recruitment and selection. Minimum Qualifications must be defensible, realistic, and directly related to the job tasks.
The amount of formal education required to perform the position's basic duties, responsibilities, and principal functions. It is typical practice to end this statement with the words "or equivalent education and experience."
If there are specific licensure, certification, or registration requirements for the positions, identify them here.
If previous work experience is required, the type of experience and number of years required to enter the position must be identified.
The Lahey Model of Careright care, right time, right placeis exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.
Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.