Administrative Assistant (Dean's Office)

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

The mission of the UNC Hussman School of Journalism and Media is to prepare students to ignite the public conversation in our state, the nation and the world, and to understand the role of communication in fostering democracy. Our faculty, staff, students and administrators work collaboratively to build and foster an environment that is welcoming, inclusive and accessible to people with diverse backgrounds, experiences and beliefs.

The school offers bachelor's, master's and doctoral degrees, and administers a variety of professional development and distance-learning programs. Enrollment includes about 1,000 undergraduates and 130 graduate students in addition to professional development and distance education students. Our faculty members are international thought leaders whose scholarly and creative activities are visible and respected in the public realm.

Position Summary

Hussman School of Journalism and Media invites applications for a full-time permanent time-limited position of Administrative Assistant that will provide comprehensive professional support for the dean's office. This position staffs the front desk support and serves as an office manager: answers phones promptly and courteously; oversees the general email inbox; manages visitor parking; serves as a backup approver for ad-hoc room reservation requests; maintains cleanliness of the dean's suite reception area and conference room; orders supplies for the office; maintains office equipment; and maintains documentation and filing systems.

The position works in tandem with the Executive Assistant to the Dean to perform an extensive range of highly visible activities such as communication with various school, university and external constituents at multiple levels. The Administrative Assistant serves as the entry point for students, staff, faculty, and a variety of callers and visitors. The Administrative Assistant may be asked to support the senior leadership team within the dean's office including document preparation, calendar support and requests for appointments, meetings, and travel.

The Administrative Assistant must analyze, prioritize, and keep track of multiple pieces of complex and often confidential information to make accurate, efficient recommendations regarding workflow, and provide facilitation and processing of information and verbal and written correspondence. The Administrative Assistant must facilitate completion of work at a rapid pace on time-sensitive matters with routine interruptions. All of the above must be done with minimal errors and utmost professionalism in an office whose priorities must adapt to evolving needs and demands from within the school and with strategic partners.

Minimum Education and Experience Requirements

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Required Qualifications, Competencies, and Experience

The successful candidate will bring the following knowledge, skills and abilities to the position:

• Knowledge of administrative office work processes.

• Demonstrated organizational and time management skills including the ability to multitask, manage competing obligations, and prioritize responsibilities and deadlines.

• Ability to work independently managing multiple projects while remaining attentive to detail.

• Excellent written communication skills: a precise command of grammar, punctuation and spelling with the ability to compose error-free professional correspondence.

• Ability to maintain a friendly and professional presence in person and by phone. Commitment to outstanding customer service.

• Outstanding interpersonal skills with a demonstrated ability to interact effectively with internal and external constituents, including leadership, faculty, staff, and students as well as key stakeholders and partners.

• Working knowledge of MS Word, Outlook (including calendar), Excel and PowerPoint.

Preferred Qualifications, Competencies, and Experience

• The ability to analyze and interpret policies and guidelines.

• Previous administrative support experience in an academic setting.

• Advanced Excel and Outlook calendaring skills.

• Experience with Office 365 and OneDrive.

• Previous experience and familiarity with university systems, including ConnectCarolina, BuyCarolina, Concur, Qualtrics.

• Advanced editing and proofing skills.

• Experience with basic expense processing and account reconciliation.

• Ability to exercise discretion and uphold the confidentiality of sensitive information.

• Demonstrated ability to be adaptable, patient, and respectful of others with the ability to support multiple roles and personalities. Ability to handle as well as respectfully resolve conflict.

• Ability to work as part of a team contributing to team efforts.

• Demonstrated ability to take initiative and display a 'can do attitude'.

• Resourcefulness, with demonstrated ability to evaluate information across a broad range of issues. Ability to think critically, problem solve, and proactively identify opportunities for growth and improvement. Ability to anticipate issues and adjust accordingly.

• Ability to research, analyze, compile and present data.

Required Licenses/Certifications Special Physical/Mental Requirements

Ability to spend extended periods of time in front of the computer with or without reasonable accommodation.

Ability to lift up to 20 pounds and regularly move/maneuver between and throughout campus buildings with or without reasonable accommodation.

Campus Security Authority Responsibilities

Not Applicable.

Position/Schedule Requirements Special Instructions

Please apply online at https://unc.peopleadmin.com/postings/280079 and upload a CV / resume, cover letter and the names and