Administrative Assistant

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As an Administrative Assistant working onsite in our Torrance, CA location you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

What You'll be Doing

This is an administrative support position responsible for assisting the Director of Operations and other members of the leadership staff with daily administrative duties and data entry activities.

The selected candidates must be able to professionally and effectively communicate both written/verbally with internal and external operational members of all levels; demonstrating tact, diplomacy, discretion and judgment when conveying, gathering and sharing relevant information.

During a Typical Day, You'll

• Manage all aspects of our visitor log, including greeting and accurately documenting all visits to the Operations department in keeping with security policies
• Helps manage employee access card inventory and access card replacement. This also includes temporary access cards issued to visitors.
• Responsible for incoming and outgoing office mail, including sorting and distributing.
• Maintain office supply inventory for entire operations.
• Performs office functions such as setting up meetings and keeping conference room(s) availability up to date.
• Assists in event planning of major operational initiatives. Operates independently to meet requirements of leadership team and offers expertise to assist other functions within the organization.
• Manage employee bulletin board.
• When required, greets visitors at our Service Centers courteously and answers questions
• Provides operational support for special projects; researches and obtains information, helps plan and ensure follow-through of assigned tasks
• Performs other work as required and assigned

What You Bring to the Role

• Minimum one (1) year of Administrative and/or Clerical Experience.
• Superior skills in Microsoft applications, including Outlook, Word, PowerPoint, and Excel.
• Excellent organizational skills and an aptitude for detail.
• Well-developed time management skills.
• Excellent written, verbal and interpersonal skills, including correct usage of grammar and terminology.
• Proficiency in keyboarding/data entry.
• Ability to work independently and collaboratively.
• Excellent telephone tact and diplomacy
• Demonstrates Exceptional Work Habits and high level of confidentiality when required
• Handling of multiple tasks and responsibilities at any given time. Ability to adjust daily work schedule to meet timely deliverables.

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged.
• A global team of curious lifelong learners guided by our company values.
• Ask us about our paid time off (PTO) and wellness and healthcare benefits.
• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
• The anticipated range is 20.14 hourly. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Visit www.mybenefits.ttec.com for more information.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Employment Requirements: TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC .

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