Administrative Assistant

Attention applicants: Do not apply for this position via the MassCareers website. Your application will not be received.

To apply, follow the link below to the Attorney General's Office direct application page.

https://ago-ma.igreentree.com/CSS_External/CSSPage_Welcome.ASP

Administrative Assistant

Health Care & Fair Competition Bureau

Health Care Division

Attorney General Andrea Joy Campbell is looking for a highly motivated individual to join her Health Care Division as an Administrative Assistant. The Health Care Division enforces consumer protection laws to protect the rights of health care consumers, partners with agencies and market participants to improve the affordability and accessibility of the Commonwealth's health care system, operates a public-facing helpline, and mediates consumer complaints regarding health care payers and providers.

Primary Duties: The Administrative Assistant works directly with the Division Chief in supporting the administrative needs of the Division, including managing workflow to ensure the timely completion of projects; overseeing office procedures and protocols; tracking cases; compiling records; coordinating with health care experts; and assisting in the development, implementation, and presentation of Health Care Division (HCD) priorities.

The Administrative Assistant reviews all external correspondence received by HCD for appropriate action and serves as HCD's contact for divisions across the office, including the Human Resources, General Counsel, IT, Budget, and Operations Divisions, and other Executive Bureau staff. The Administrative Assistant provides direct support to the Division Chief, including conducting research, preparing reports and correspondence, managing schedules, and responding to telephone calls and also works directly with Assistant Attorneys General, Mediators, and others. This is a fast-paced, high-profile work environment that requires the ability to work on a range of complex matters, often under time pressure.

Position Type: Full-Time/Non-Exempt - Our current hybrid model includes some remote workdays for most positions.

Salary: $52,890

To apply for this position: Please visit the Employment and Recruitment Portal of the Attorney General's Office at: https://ago-ma.igreentree.com/CSS_External/CSSPage_Welcome.ASP and apply directly. Applications submitted via MassCareers website are not received.

You will be asked to submit a cover letter and resume when applying for this position. The application deadline is July 7, 2024.

Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at (617) 963-2041.

Do not select MassCareers "apply online" option to apply for this position. Applications submitted via this MassCareers website are not received by our Office.

Inquiries regarding position & status may be made to:

Sandra Charalel

Health Care Division

(617) 963-2936

Position Requirements: We seek a candidate who demonstrates a solid work ethic and interest in improving the lives of residents of Massachusetts. The successful candidate will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful, diverse, equitable, and inclusive work environment.

• Bachelor's degree or related experience;

• Effective oral and written communication skills;

• Sound critical thinking skills;

• Exceptional organizational skills;

• Effective attention to detail;

• Candidates must be able to work independently and as part of a team;

• Ability to efficiently and astutely assess complex situations;

• Experience interacting with members of the public is preferred;

• Knowledge of and experience in health care and health insurance are preferred.

The Attorney General's Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General's Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.

Do not select MassCareers "apply online" option. Any automated message generated by the Commonwealth of Massachusetts MassCareers website does not apply to posted positions at the Attorney General's Office. You must apply directly at: www.mass.gov/ago/employment.