Administrative Assistant, Sales

Administrative Assistant, Sales

We're looking for an entry level administrative assistant to join and support our sales team in providing exceptional customer service! As a growing, start-up, solar, company the ideal candidate would thrive in a fast-paced environment. This position will directly support the VP of Sales, assist in onboarding new Sales Representatives, and support general day to day operations. If this sounds like an opportunity you're look for, please apply!

Job Duties/Responsibilities:

• Support the VP of Sales in managing correspondents with internal and external departments regarding onboarding of new sales representatives.

• Coordinate with new hires and assist in completion of onboarding documentation and pre-employment requirements.

• Conducts or acquires background checks and employee eligibility verifications.

• Implements new hire orientation and assist in employee recognition programs.

• Answers all incoming calls and questions. Route calls to the appropriate team members for assistance with answering questions when needed.

• Respond to all inquiries quickly. No inquiry should be left unanswered.

• Communicate as a team to ensure a smooth workflow, teamwork is important in this role.

• Assist sales team with general concerns and inquiries.

• Assist other departments to confirm dates or appointments such as site audits, installation and inspections with sales.

• Remain up to date with company updates in processes, software and policies.

• Work with a sense of urgency to ensure all tasks and inquiries are handled/completed within a timely manner.

• Ensure all documents have been submitted and meet company requirements.

• Perform Welcome Calls with customers to schedule site audits and answer any initial questions they may have.

• Enter data accurately into various software platforms, including but not limited to the company's CRM SunBase.

• Convey issues to the sales team so they can correctly resolve missing items to move the project into the operations pipeline.

• Display a basic understanding of residential and commercial solar.

• Other duties as assigned.

Qualification:

• 1 year of customer service experience required.

• 1 year of solar sales support experience preferred.

• Possess strong computer literacy.

• Excellent ability to communicate clearly and concisely in a professional and effective manner, both verbally and written.

• Ability to effectively follow written and verbal directions, policies, and procedures.

• Ability to work with frequent interruptions.

• Develop and maintain cooperative, effective working relationships with others.

• Typing (40 WPM).

• Must be able to communicate clearly and in a positive demeanor on the phone.

• Demonstrates a sense of urgency and ability to meet deadlines.

• Strong organizational skills.

• Strong client-facing and teamwork skills.

Location: Lehi, UT (on-site)

Pay: $18-20/hr depending on experience.

Schedule: 8AM-5PM, Monday-Friday

Benefits:

• Medical, dental and vision.
• 5 days PTO
• 8 paid holidays.