Administrative Assistant

Pressley Ridge Altoona , PA 16602

Posted 2 weeks ago

Since 1832, Pressley Ridge has done whatever it takes to create success for children, adults and families. Pressley Ridge's innovative programming helps to rebuild communities and families who are facing difficult challenges and complex situations. From behavioral health and foster care services to residential treatment facilities and education for children with special needs, including autism and deafness, Pressley Ridge empowers nearly 8,000 kids and families each year with the ability and confidence to succeed.

As one of the 2019 Pittsburgh Post Gazette's Top Work Places, we invite you to join our Treatment Foster Care Program.

To ensure that all communications are received and forwarded to appropriate personnel, the Administrative Assistant will:

  • Operate centralized telephone control panel; using a professional and friendly greeting

  • Take and forward messages and other communications to all staff, ensuring messages taken are complete and accurate

  • Utilize the internal paging system consistently

  • Keep up to date with schedules for staff and contracted psychiatrists/psychologists

  • Receive and sign for deliveries

  • Receive and greet, assist and direct all visitors; maintaining a professional demeanor

  • Dispatch incoming and outgoing mail; maintaining the postal meter as well as keeping accurate logs

  • Monitor incoming and outgoing faxes

To proficiently complete all assigned typing and word processing jobs in a timely manner the Administrative Assistant will:

  • Maintain current computer skills

  • Liaison with other offices to stay current with computer needs and maintain an electronic link for data entry, email, etc

  • Complete data entry, tracking and electronic submission of billing data within specified timelines.

  • Develop and maintain tracking systems that provide accessible information listing all needed information including incomplete documentation.

To ensure documentation is clear, organized, current and meets Pressley Ridge expectations and any and all licensing requirements the Administrative Assistant will:

  • ensure all Treatment Plans are lined up according to program expectations, with appropriate signature sheets attached.
  • maintain client files as well as any files assigned by the Office Manager or Program Director
  • assist with all internal, external and licensing audits
  • maintain staff vacation/sick time request sheets

To ensure the office is operating efficiently, generating a professional atmosphere and that all other assigned clerical duties are performed timely and proficiently the Administrative Assist:

  • Handles copying tasks as needed

  • Stays current on Pressley Ridge policies and procedures while maintaining a proper work environment that meets state and federal regulations.

  • Generates reports as requested by the Office Manager or Program Director

  • Maintains sufficient amounts of forms and supplies and making these easily accessible to staff

  • Ensures office equipment is working properly

  • Works cooperatively with the accounting department and handling billing problems within parameters as necessary

  • Completes any other clerical duties as assigned

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Administrative Assistant

Pressley Ridge