Administrative Assistant

Administrative Assistant - Performance Improvement

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Position Responsibilities:

Administrative Assistant, Risk Management & Performance Improvement

• Demonstrates ability to prioritize work and complete projects in a timely manner.

• Date stamps all incoming documents and other mail and delivers to appropriate individuals.

• Answers telephone in professional manner and takes accurate messages. Checks all voicemail and responds or refers to the appropriate individual in a timely manner.

• Shares responsibility for payroll (KRONOS) with Administrative Specialist.

• Provides administrative support to the AVP by maintaining Outlook calendar, coordinating room locations for meetings, making copies, sending faxes, etc.

• Processes check requests (not related to claims) and requests for office supplies and maintains copies/records as needed for appropriate recordkeeping.

• Maintain backup documentation on Discharges, Admissions, Daily Census and Nursing Supervisor Reports

• Copy documentation for distribution at departmental meetings

• Create forms, spreadsheets, presentations as needed. As well as posters, brochures, and pamphlets.

• Maintain Risk Management, Performance Improvement and Infection Control office supplies

Risk Management

• Ensure all incident reports are referred to the Manager, Clinical Risk Management upon receipt.

• Enter incident reports accurately into HAS system in a timely manner. Maintains incident report files in a neat, organized, confidential and secure manner.

• Collect and log Post Fall Investigation Debriefing tool worksheets, as well as create a system for maintaining and calculating submitted data

• Pull state and federal regulations, as well as individual cases, utilizing Lexis Nexis, Westlaw and Westlaw Next, as needed for Risk Managers.

• Shares notary responsibilities with the Coordinator Claims and Insurance.

Performance Improvement

• Monitor and calculate information pertaining to restraints and pressure ulcers

• Monitor, calculate and analyze submitted information on critical values and medications reconciliation

• Compile information for and create quarterly Board of Directors presentation.

• Review and distribute FMQAI correspondence

• Administrator rights for Avatar Patient Satisfaction and Suillivan Group

• Create forms for Joint Commission mandated monitoring, as well as a system for maintaining and calculating submitted data

• Organize annual hospital wide quality fair

• Send meeting notices, hard copy and via Outlook for Medical Review Committee, Surgical Review Committee, Cardiovascular Review Committee and Medical Staff Quality Performance

• Minutes for Medical Staff Quality Performance meeting

• Create monthly spreadsheets, monitor information and provide statistics for patient falls, rapid response team calls, stroke alert calls, code blue

Infection Control

• Create charts and presentations for infection control

• Maintain Performance Improvement, Risk Management and Infection Control intranet webpage

• Administrator rights for CDC NHSN

• Collect and log Central Line Insertion Practices Adherence Monitoring, as well as create a system for maintaining and calculating submitted data

Credentialing

• Prepare monthly credentialing files for Medical Staff review, to include utilizing Premier for individualized physician data and reports from HAS for incident requirements

• Manages physician quality files

Qualifications:

• High school diploma / GED required. BA/BS degree or college level course work strongly preferred
• 2-3 years of administrative support experience. Proficient in the use of Microsoft Office Word, Excel and PowerPoint. Strong verbal and written communication skills. Excellent organizational skills required.

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

• Health benefits

• Life insurance

• Long-term disability coverage

• Healthcare spending accounts

• Retirement plan

• Paid time off

• Pet Insurance

• Tuition reimbursement

• Employee assistance program

• Wellness program

• On-site housing for selected positions and more!