Administrative Assistant, Office Of Registrar

Location: Hickory, North Carolina

The administrative assistant provides essential part-time administrative support for the Registrar's Office, assisting with the daily operations. This role acts as the primary point of contact for internal and external stakeholders, providing support for greeting visitors, printing and sending transcripts, enrollment and degree verifications, answering questions and providing information to constituents who visit in person, call, or email the office, processing student records change requests, providing support to staff in the office and other duties assigned by supervisor.

Essential Accountabilities

• Assist with student registration and enrollment processes, ensuring accuracy and compliance with institutional policies.

• Maintain and update student academic records, including grades, transcripts and personal information.

• Assist with processing graduation applications

• Handle requests for transcripts, enrollment verifications and other official documents.

• Respond to inquiries from students, faculty and staff regarding academic policies and procedures.

• Ensure compliance with FERPA and other regulatory requirements.

• Perform general office duties, including answering phones, managing emails, scheduling appointments and maintaining office supplies.

Required Skills and Abilities

• Excellent verbal and written communication skills.

• Ability to handle sensitive and confidential situations tactfully, professionally and diplomatically.

• Willingness to collaborate with individuals at all levels of the university and external community.

• Dedication to promoting and nurturing diversity and equity.

• Strong time management and organizational skills, with attention to detail.

• Analytical and problem-solving/conflict resolution skills.

• Basic project management skills.

• Proficiency in Microsoft Office Suite or related software, with a willingness to learn other software.

Education and Experience

• A high school diploma is required; a bachelor's degree or equivalent is preferred.

• Prior experience directly related to the listed skills, duties and responsibilities is preferred but optional.

• Familiarity with a higher education setting is beneficial but optional.

Diversity, Equity and Inclusion

Diversity and inclusiveness are integral to the university's commitment to excellence in research, engagement and education. We are particularly interested in candidates who have demonstrated experience engaging with diversity through activities such as fostering an inclusive environment, working with students from diverse backgrounds.

Physical Requirements

• Work is typically performed in a standard interior work environment.

• The position offers physical comfort, with the individual having discretion regarding sitting, walking, standing, etc.

• The work environment poses minimal exposure to physical risks.

Work Schedule

• Five-and-a half hours per day Monday through Thursday and 4 hours on Friday.

Non-Discrimination and Equal Opportunity Policy

Lenoir-Rhyne University does not discriminate based on race, color, national origin, citizenship, religion, political affiliation, age, marital status, sex, gender (including gender identity and expression), sexual orientation, disability status, genetics, pregnancy or veteran status.

Lenoir-Rhyne's Non-Discrimination and Equal Opportunity Policy extends to all aspects of employment, including but not limited to recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluations, compensation and benefits as well as the education setting. Lenoir-Rhyne is committed to providing an environment that promotes diversity, equity, inclusion and belonging for faculty, staff, students, contractors, volunteers and visitors.

How to Apply

The university's mission, vision and values statements may be reviewed on the university's About page. Completed applications will be reviewed as they are submitted and the search will continue until any positions are filled. Any questions regarding the position or the search process should be directed to Jeni Wyatt at jeni.wyatt@lr.edu.

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