Administrative Assistant

If you are hired provisionally in the title, you must take and pass the Civil Service Exam, when it becomes available, to be eligible for continued employment.

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

The Office of the Administrator/Commissioner is recruiting for one (1) Clerical Associate III, to function as an Administrative Assistant, who will:

• Provide excellent customer service by performing front desk reception duties and serve as the first

point of contact for all visitors to the various Executive/Administrative Offices.

• Assist visitors in finding their way around the office and announcing visitors as necessary by

providing information to various stakeholders, internal and external agency personnel,

constituents, community leaders or elected officials.

• Help maintain workplace security by checking and collecting badges as necessary and

maintaining visitor logs.

• Answer phones in a professional manner, and route calls as necessary.

• Assist with a variety of administrative tasks including copying, faxing, distributing internal and

external mail, taking notes, ad-hoc administrative duties and making travel plans.

• Facilitate the booking of conference rooms for the executive senior leadership team.

• Maintain office directories.

• Prepare memoranda and other correspondence, reports, spreadsheets, presentations, and

other materials to support the Commissioner as needed.

Hours/Shift:

Normal Work Schedule

Minimum Qualifications

Qualification Requirements

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Preferred Skills

• Customer service oriented.

• Strong verbal and written communication skills.

• Excellent time management skills.

• Problem solving, organizing and planning skills.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.