Administrative Assistant III

Job Summary:

Join the Dining & Culinary Services team in University Housing as an Administrative Assistant! We are looking for an experienced, customer-focused individual to support our Dining & Culinary Services administrative operations.

The person hired into this role will use their strong organizational, time-management, and communication skills to provide administrative support across Dining & Culinary Services. They will often act as the first point of contact for students, staff, and parents with questions about dining operations and initiatives, will assist with recruitment and onboarding for new dining staff, and will directly support the Director of Dining & Culinary Services. Apply today!

Responsibilities:

Provides general administrative support, while exercising discretion, to the administrator of a department or division of the institution or to the administrator of multiple institution programs, services, and activities.

• 15% Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations
• 15% Serves as a primary point of contact for individuals and groups, provides organizational information via phone, in person, and through other communication mediums
• 10% Prepares and audits complex records, edits documents, and reviews work done by others
• 15% Develops, sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures
• 25% Develops, implements, and maintains methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures
• 10% Assists in maintaining the menu management and point of sale systems
• 10% Operates campus Wiscard outlet

Tasks:

• Supervises and guides student workers

• Coordinates and supports various Dining program initiatives

• Demonstrates and role models exceptional customer service

• Develops and maintains administrative program support to the Dining department

• Maintains supplies and equipment for administrative offices

• Performs duties in a high-volume, dynamic, student residential dining environment

• Provides support and assists as needed in the implementation of plans and procedures in the event of an emergency

• Acts as administrative support for the Director of Dining

• Assists in recruitment activities for the department, such as setting up interviews and completing reference checks

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Preferred

H.S. Diploma

Qualifications:

Required:

• Two (2) years of office experience providing customer service

• Experience and proficiency with common office productivity and communication resources (such as Outlook, Word, Excel, PowerPoint, etc.)

Preferred:

• Experience working in a dining, customer service, or other hospitality setting

• Experience providing office support in a school or university setting

• Experience with collaborative online platforms (Google Workspace, Box, Teams, etc.)

• Experience using point of sale (POS) systems

• Experience auditing complex records, editing documents, and reviewing work done by others

Work Schedule:

Primary schedule for this position is daytime business hours, 7:45am-4:15pm with some evenings and weekends as needed. Schedule alterations as operation and position expectations demand.

Work Type:

Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $25.37 HOURLY

Depending on Qualifications

This is a full-time appointment. The starting hourly wage is $25.37 or higher based on qualifications and includes a competitive retirement and benefits package.

This position offers a comprehensive benefits package, including generous paid time off, competitively-priced health/dental/vision/life insurances, tax-advantaged savings accounts, and participation in the nationally-recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please visit: https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pdf

Additional Information:

A criminal background check will be conducted on finalist(s).

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment.

University Housing may communicate with you about your application status using a text messaging service. To opt-out please reply "STOP" to text messages received or contact University Housing HR at hr@housing.wisc.edu or 608-262-2766. Message and data rates may apply.

How to Apply:

Please submit a resume within the online application system.

Applications for this position may be considered for other vacancies in this title within University Housing, including those which may have a different work schedule and/or requirements from this vacancy.

Contact:

Caleb Georgeson

hr@housing.wisc.edu

608-262-2766

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Administrative Assistant III(AD003)

Department(s):

A85-UNIVERSITY HOUSING/DINING/DCS ADMIN

Employment Class:

University Staff-Ongoing

Job Number:

305450-CP

The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.