Administrative Assistant III - DAS Administrative Operations Coordinator

Department Information

GJB-000189 05/24; Student Affairs

The faculty and staff at ACC are passionate about student success. All ACC employees participate as educators striving to create an accessible, inclusive environment that promotes success for students, employees, and the surrounding community.

Why Work at ACC?

• Benefits

• We offer a competitive benefits package, including: health coverage, retirement, paid time off, flexible spending accounts, life insurance, and more.

• Professional Development

• We provide professional development and enrichment opportunities for our staff to help them grow personally and professionally through our Center for Professional Enrichment and Human Resources department.

• Tuition Reimbursement

• To help our staff develop their skills, we offer a tuition reimbursement program good for courses taken at any of the Community College System colleges.

Note: Work schedule for this position will be Monday through Friday 8:00 a.m.

• 5:00 p.m. with flexibility to meet departmental needs, including some evening hours as needed. Applicant selected for hire will be required to acquire working knowledge of and the ability to utilize Banner, via training provided subsequent to hire.

Description of Job

The primary purpose of this position is to efficiently manage front office work-flow, focusing on clearly and professionally communicating with students in the delivery of information related to Disability Access Services (DAS). This position is the primary recorder of departmental data, organizes Captioning and Real-Time (CART) translation and interpreting services, and manages equipment checkout. This position supports students through completion and/or transfer. The coordinator will assist in the creation and support of an inclusive learning and working environment at ACC.

This position will meet and assist students in person, over the phone or via email. Coordinate office mailings and manage calendars for the department.

Create, develop and implement office procedures that comply with College and CCCS policies and procedures, and state and federal laws and regulations. Review and revise procedures and update as necessary or requested. Monitor and maintain DAS document collection, tracking, processing, and document imaging, including scanning and routing, utilizing Banner and BDM.

Scan documents and index to the appropriate student's file. Coordinate all document processing, imaging and indexing. Ensure documents are coded correctly in ACC's student information system.

Maintain and document inventory of supplies for DAS. Order office supplies, forms, publications, and special purchases within the budget. Track purchases against allocated budget and reconcile operating account monthly.

Arrange payment for office supplies with Direct Pays, Purchase Orders, PSAs, P-Card, etc. Ensure appropriate authorizations and approvals are obtained for purchases. Compile data on operating expenses by running and analyzing reports to assess budget utilization. • Assist in the hire, training, and supervision of hourly staff.

Ensure that confidential information and records are handled with discretion. Perform other related duties as assigned.

Schedule, track, and manage CART (Captioning and Real-Time) Translation and Interpreting Services for students and the ACC community. Manage all assistive technology equipment check out and check in; work with supervisor or appropriate Specialist to resolve any issues.

Maintain necessary records to track assistive technology. In the absence of the Assistive Technology Specialist, the Administrative Operations Coordinator assigns textbooks to e-text editors. Assign students to specialist based on preferences and case load sizes. Update student information in Data Management System(s) as needed.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

G3A4XXADMINISTRATIVE ASSISTANT III

MINIMUM QUALIFICATIONS:

Experience Only:

Thirty-six months (36) of clerical experience as listed above, performed as the primary function of the job. Daily interaction with students, faculty and staff require that this position have strong problem solving, interpersonal, communication and organizational skills.

Critical thinking skills is a must. Computer literacy is a must. Effective verbal and written communication skills are necessary for success in this position.

Commitment to creating an inclusive learning & work environment and demonstrated ability to work effectively with students, families, faculty and staff of diverse backgrounds. Do not us "see resume" statements in application. Your application must be completed in detail, showing relevant experience in order to be considered. Part time experience will be prorated.

OR

Education and Experience:

College, university, or non-correspondence business school course work from an accredited institution in Business or related field may substitute for the clerical experience as listed above on a year for year basis. A copy of your transcript verifying the required credits must be received by application deadline in order to be considered. Redact your personal identifiable information on your transcripts.

Conditions of Employment: Must submit to and successfully complete a pre-employment background check as a condition of hire.

Felony convictions or conviction of crimes of moral turpitude or convictions of misdemeanors related to job duties may disqualify you from consideration for this position. Should your background check reveal any charges and convictions, it is your responsibility to provide ACC Office of Human Resources with an official disposition of the charges.

Preferred Qualifications: Please provide a detailed description on your application of your relevant work experience and document examples of your work in relation to the following:

Experience involving a wide range of clerical responsibilities. Working knowledge of Section 504 and ADA and the current legal implications in a post-secondary educational setting. Experience working with Disability Services in Education.

Experience working with students with disabilities. Strong attention to detail (ability to check for typographical, grammatical and spelling errors, etc.). Experience and ability to handle multiple tasks simultaneously while meeting targeted deadlines. Prior work experience at a community college or other academic environment.

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department's action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.

Supplemental Information

This post may be used to fill one or more similar positions in the future.

ACC recognizes the importance of a workforce that is reflective of our diverse student community. As such, we are interested in selecting the best candidate from a diverse applicant pool.

Important Note To Applicants: Former employees of the Colorado Community College System or one of its 13 colleges, who were disciplinary terminated or resigned in lieu of termination, must disclose this information on your completed application.

Selection Process: All state classified employees must be hired and promoted through a comparative analysis process.

Part or all of the analysis for this position will include a review of your application material, along with an eSkill assessment based on applicant pool. It is, therefore, very important to fill out the application completely and to give a detailed description of your education and work experience. Your application and attachments should address the described duties, minimum, and preferred qualifications.

Be sure your application specifically addresses the requirements as listed in the Minimum Requirements section and that all required documents are included in the application packet (e.g. application, transcripts, licensure, supplemental questionnaire, etc.). Failure to include the required information by the application deadline will result in your rejection from consideration of the position. To request ADA accommodations in testing for this examination, contact: CCCS, Human Resources, 9101 E. Lowry Blvd., Bldg. 959, Denver, CO 80230, (303) 595-1588.

Americans with Disabilities Act (ADA) Accommodations: Arapahoe Community College is committed to the full inclusion of all qualified individuals.

As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Angela Johnson, angela.johnson@arapahoe.edu, 303.797.5715.

Pregnant Worker's Fairness Act: The Pregnant Worker's Fairness Act allows applicants to request a reasonable accommodation for known limitations related to pregnancy, childbirth, or related medical conditions. If you require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Angela Johnson, angela.johnson@arapahoe.edu, 303-797-5715.

Equal Opportunity Employer: The Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive.

In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law. Our Accommodations and Non-Discrimination policies, plus other helpful information, can be found publicly at arapahoe.edu/legal.

Address Confidentiality Program: If you are covered by the Address Confidentiality Program as provided by Colorado Revised Statute (CRS) 24-21-201 through 24-21-214, please notify the Human Resources office or analyst listed on this announcement so that you are provided the appropriate time extension for notifications provided by U.S.

Mail.

The extension allowed under this program applies only to U.S. Mail notifications that include a deadline of 10 days or less.

For information regarding Arapahoe Community College Security, including crime statistics for the campus and surrounding area, please see the ACC Campus Police website under "Campus Safety": https://www.arapahoe.edu/advising-support/student-support/campus-safety For a hard copy report, please contact the ACC Campus Police Department at 303.797.5800, Campus.Police@arapahoe.edu, or Room M2600 at 5900 South Santa Fe Drive, Littleton, Colorado 80120