Administrative Assistant II, Student Services

Department: Student Services

Location: Johnson County Campus, Cleburne, TX

Benefits: Eligible

Job Summary: Provides administrative support to the assigned department and/or department lead. Coordinates the maintenance, organization, and administration of departmental functions, as needed.

Minimum Required Education:

• High School diploma or equivalent

• Preferred: Associate's degree or higher, or combination of experience and education that yields the required knowledge, skills, and abilities.

Preferred Experience:

• 2 to 5 years clerical, general office, or administrative support experience

• Work experience in secondary or higher education

• Required Abilities:

• Ability to be detail-oriented.

• Ability to set priorities, meet deadlines, and multi-task with minimal supervision. Ability to work independently and as a member of a team.

• Ability to communicate orally and in writing. Ability to interact with all levels of the organization.

• Ability to maintain confidentiality of all information.

• Ability to operate a personal computer and other standard office equipment. Working knowledge of Microsoft Office products including Word, Excel, and Outlook.

• Ability to think critically and apply appropriate problem-solving skills.

• Ability to articulate and support the values and standards of conduct of Hill College. Ability to interpret and abide by the policies and procedures of Hill College

Required Skills:

• Demonstrated customer service skills.

• Demonstrated clerical skills, including answering the phone, typing correspondence, scheduling appointments, and setting up and maintaining files.

• Demonstrated initiative to engage in continuous learning of new concepts, skills, and experiences.

• Demonstrated organization skills.

• Demonstrated time-management skills

• Required Knowledge:

• Working knowledge of departmental mission and requirements.

• Working knowledge of purchasing processes, procedures, and practices.

• Working knowledge of the Hill College vision and mission.

• Working knowledge of the Hill College ERP system. Essential Job Functions:

• Performs general administrative support tasks including coordinating appointments, answering the phone and directing calls to the appropriate resource, typing correspondence, filing and maintaining files, ordering and maintaining supplies, maintaining a calendar for daily events, and greeting visitors, faculty, staff and students.

• Performs and assists in projects, services, and activities to assist the assigned department's specific needs as they relate to the department.

• Assists with the departmental budget, processes purchase requisitions and submits invoices for payment.

• Assists with programs and meetings hosted by the department, the college, and/or student groups as needed.

• Provides guidance to students requesting information about Hill College services and other educational tools.

• Provides assistance to other departmental administration and staff as needed.

• Submits support tickets as needed for the department and/or department lead.

Area Specific Job Functions:

• Maintains and ensures promotional and informational materials are well-stocked and organized, providing an open and welcoming environment.

• Maintains an up-to-date calendar of events/room usage for all college buildings at JCC.

• Assists with the distribution and data entry of parking stickers for students

• Assists with the production and distribution of student and faculty/staff ID cards.

Other Information:

• Security sensitive position.

• Participates on institutional committees as assigned.

• Weekend and evening work may be required during designated times.

• May travel to other Hill College campuses or within the service area as needed.

• Must have a valid Texas driver's license.

• Physical Requirements:

• Sedentary/Light work; exerting up to 10 - 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.