Administrative Assistant II - Ophthalmology

Ucla Health Pasadena , CA 91101

Posted 2 months ago

Provide front office support for ophthalmology multispecialty group practice including greeting patients, performing patient check-in process, assuring patients are appropriately registered and insurance information is accurate. In addition, provide back-up support as needed for encountering patients in computer and for back office functions including patient check-out, scheduling patient appointments, collecting patient payments and performing insurance verification.

Responsibilities

Provide front office support for ophthalmology multispecialty group practice including greeting patients, performing patient check-in process, assuring patients are appropriately registered and insurance information is accurate. In addition, provide back-up support as needed for encountering patients in computer and for back office functions including patient check-out, scheduling patient appointments, collecting patient payments and performing insurance verification.

Qualifications

Our top candidate will meet the following requirements.

Ability to:

  • multitask effectively
  • prioritize tasks in a systematic manner to maximize efficiency
  • work independently with minimal supervision
  • work with frequent interruptions and to complete assignments in a timely manner

Excellent interpersonal skills which promote pleasant and effective communication with patients, staff and doctors.

Excellent organizational skills and ability to maintain records in a clear and orderly manner at the direction of the Office Manager.

Experience scheduling patient appointments in computerized appointment scheduling system.

Flexibility and adaptability given the dynamic nature of medicine and departmental needs.

Knowledge of current governmental programs to ensure reimbursement.

Minimum two years' experience working in medical office.

Sufficient computer keyboard skills to perform appointment scheduling, encountering, emailing, and other related computer tasks.

The ability to interact calmly and effectively with patients with difficult personalities.

Working knowledge of basic medical terminology and diseases, as it applies to the eye.

Preferred:

Two years' experience working in a medical teaching institution.

Two years' experience in ophthalmology practice setting.

Familiarity with ophthalmology and related terminology.

One year of experience with an electronic medical record (EMR).

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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Administrative Assistant II - Ophthalmology

Ucla Health