Administrative Assistant II - Head And Neck Surgery (Westwood)

General Information

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Work Location: Los Angeles, USA

Onsite or Remote

Fully On-Site

Work Schedule

Monday

• Friday: 8:00am

• 5:00pm, hours may vary

Posted Date

09/03/2024

Salary Range: $25.6 - 36.33 Hourly

Employment Type

2 - Staff: Career

Duration

Indefinite

Job #

18948

Primary Duties and Responsibilities

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Under the direction of the manager, you will provide administrative services associated with a busy medical clinic. Act as a key patient contact in the appointment and registration desk area, following the world class practices of CI-CARE. You will schedule patients using the electronic medical records system, collect and update demographics, perform insurance verification and authorizations as necessary. You will also greet and check-in patients and perform cash collections and ensure that proper procedures and policies are followed. As an Administrative Assistant II, you will act as a liaison between the patients, providers, nursing staff, house staff and health system administration. Other duties as assigned by the manager.

Salary range: $25.60 - $36.33 Hourly

Job Qualifications

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Required:

• Excellent organizational skills to work in a multi-function office with minimal supervision.

• Knowledge of CPT codes, ICD10, and performing insurance authorizations

• Skill in writing concise, grammatically correct correspondence, reports and manuscripts.

• Proper telephone etiquette.

• Knowledge of medical terminology.

• Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload, changes in assignment, pressures of deadlines and competing requirements.

• Skill in interacting diplomatically with the public including patients, other health care providers and students.

• Ability to handle sensitive material and information with confidentiality and discretion.

• Ability to schedule and encounter patients with speed and accuracy using the electronic medical records system

• Ability to meet and exceed the CI-CARE standards.

• Ability to obtain authorizations in a timely manner

• Ability to work occasional overtime

• Ability to have flexibility in work schedules and locations as needed

Preferred:

• Knowledge of UCLA policies and procedures and cash collections

• Previous experience working in an outpatient clinic setting.