Administrative Assistant II

If you are wondering why you should work for us, here is something to help you decide:

• Pay and Bonuses: Earn a competitive salary. All employees are eligible for uncapped commission or annual bonus incentives.

• Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy.

• Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.

• Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.

• Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.

• Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.

• Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you.

• New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.

• Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.

• Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

About the Job

Under moderate supervision, in addition to routine support will also provide specialized administrative support for assigned department(s), team(s) or individuals.

RESPONSIBILITIES

• Responds or routes complex and/or specialized inquiries from external or internal sources with appropriate correspondence or other messaging.

• Schedules and coordinates, and plans meetings, travel, and other group activities.

• May support other routine, complex, or specialized office tasks such as expense reporting, invoicing, office supply inventory, or specific processes related to department(s) or individual(s) supported. Tasks supported may be ones with some ambiguity. In addition, may offer suggestions on process improvements to increase efficiency or maintain compliance with relevant regulations.

• Utilize data to prepare reports, charts, budgets, and other presentation materials utilizing various word processing or presentation software. Will utilize data to also offer suggestions for process improvements. May conduct light research or information gathering to assist in report preparation.

• Maintains files, databases, and archives of relevant materials or records.

• Utilizes knowledge to coach or provide mentorship to other Administrative Assistants as needed.

• Perform other duties, as assigned.

MINIMUM REQUIREMENTS

EDUCATION: High School Diploma

EXPERIENCE: 1+ year administrative experience

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

• Intermediate knowledge of MS Office Suite (Word, Excel, PowerPoint)
• General knowledge of business administration tasks and duties.

PREFERRED QUALIFICATIONS

EDUCATION: Bachelor's

EXPERIENCE: 1+ years supporting assigned function.

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About Us

We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results. If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at Talent@mcmcg.com.