Administrative Assistant I - Information Technology Management Services

ABOUT THIS POSITION

With more than 14,000 employees working across 41 departments, the City of Phoenix offers opportunity for career growth and advancement. Whether you're an experienced professional or just starting your career, working in public service offers many rewards! Be a part of building the Phoenix of tomorrow.

The Information Technology Services Department has two vacancies for the Administrative Assistant I position. These positions will assist the Management Services Division's Administrative team with contractor onboarding, badging, shopping cart creation, facilities, and fleet maintenance, and provide support for department divisions, as well as provide back-up support for the various responsibilities of the division.

Additional responsibilities include:

• Process incoming requests to hire contract workers.

• Manage the designated inbox for all contractor related items.

• Perform other related responsibilities to ensure approved onboarding contractor workers obtain all identified position-related equipment needed (e.g., badges, VPN access, etc.).

• Submit Travel Service Requests (TSR) via the SAP Graphical User Interface System.

• Maintain operational manuals and procedures.

• Submit Shopping Carts and maintain purchase orders in SRM.

• Maintain records of issued devices.

• Run monthly reports (i.e., badging, TSRs, telecom).

• Serve as backup to the Secretary III and other admin staff as needed.

IDEAL CANDIDATE

• Self-motivated and possesses attention to detail.

• Good understanding of Microsoft Office Suite products, including Word, PowerPoint and Excel.

• Willingness to continually learn.

• Strong communication skills.

• Mindset focused on continuous improvement and efficient processes.

• Team-oriented thought process.

SALARY

Pay Range: $23.74 to $44.77/hour.

Hiring Range: $23.74 to $36.84/hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.

• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

BENEFITS

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information

• 401(a) and 457 plans with employer contributions

• Choice of generous medical HMO, PPO, or HSA/HDHP plans

• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan

• Wellness incentive of up to $720 annually

• Dental, vision, and life insurance options

• Employer paid long-term disability

• Free Bus/light rail pass

• Tuition reimbursement program up to $6,500 per year

• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days

• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period

• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

MINIMUM QUALIFICATIONS

• One year of paraprofessional experience in governmental research and finance administration or paraprofessional experience aiding an administrative officer in technical and administrative problems and affairs.

• Bachelor's degree in public or business administration or a related field.

• Other combinations of experience and education that meet the minimum requirements may be substituted.

• The City job description can be found here.

• All finalists for positions are subject to a criminal background check applicable to the department or position.

• For information regarding pre-screening and driving positions, click here.

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

• Two years of experience in SAP and SRM.

• Two years of experience maintaining operational reports.

• One year of experience assisting with budgetary processes.

• One year of experience providing administrative support to middle managers and above.

• One year of experience managing work order requests.

RECRUITMENT DATES

Recruitment closes May 28, 2024. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

During the online application process, you will provide responses to questions regarding your experience and qualifications (the system allows copy/pasting into the answer fields). Information you provide in these questions should align to the information in your resume. Information not consistent with your resume may not be considered when determining your education and/or experience level.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.

• If you are in need of computer resources, click here for free options.

• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.

• Explore other Employment Opportunities with the City of Phoenix.

• Subscribe to receive e-mail notifications about new employment opportunities.

• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

REFERENCE

Admin Asst I, JC:06030, ID# 54448, 5/17/2024, USM, KA, Benefits:007.

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.