Administrative Assistant I - Austin, TX

Posting Number S05541P Position Title Administrative Assistant I - Austin, TX Department Enterprise Development Location Austin Job Family Administrative Support Position Status Full-time Work Hours Standard Work Schedule

Monday-Friday; 8:00am-5:00pm.

• Infrequent travel (i.e., annually) for activities such as job skills training or participating in institutional and client meetings and conferences.

Open to External and Internal Salary Salary is commensurate based on qualifications and relevant experience up to $37,885. Duration Funding expected to continue Pay Basis Monthly Benefits Eligible Yes Benefits at UTA

We are proud to offer a comprehensive benefits package to all our employees at the University.

To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:

https://resources.uta.edu/hr/services/records/compensation-tools.php

University Information

The University of Texas at Arlington is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. UTA is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through scholarship and creative work. The University is committed to providing access and ensuring student success, and to a culture of innovation, entrepreneurship, and commercialization of discoveries by our community of scholars. With an enrollment of more than 40,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 "Very High Research Activity" institution. UTA ranks No. 4 nationally in Military Times' annual "Best for Vets: Colleges" list and is among the top 30 performers nationwide for promoting social mobility of its graduates (U.S. News & World Report, 2023). UTA is designated by the U.S. Department of Education as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI), and it has one of the top 5 most ethnically diverse undergraduate student bodies in the United States (U.S. News & World Report, 2023). Its approximately 270,000 alumni, including some who occupy leadership positions at many of the 24 Fortune 500 companies headquartered in North Texas, contribute to UTA's $22.2 billion annual economic impact on Texas.

Furthermore, UTA is poised to experience widespread growth in the near future. The university recently launched the first phase of its RISE 100 initiative aimed at recruiting 100 new tenure-system faculty to amplify research standing and position UTA as a leader in key scholarly areas; more details are available at https://www.uta.edu/administration/president/strategic-plan/rise100. The successful candidate for this position will have the opportunity to join UTA during an exciting period of growth and contribute as the university broadens its impact.

Job Summary

Provides customer service and administrative support to industrial permitting activities in the Texas Commission on Environmental Quality Water Quality Division.

Essential Duties and Responsibilities

• Contacts customers and applicants about individual renewal permit applications, aggregate production operation (APO) registrations, general permit notices and permit by rule authorization applications; ensures completeness, accuracy, and compliance with state and federal rules, policies, and guidelines.

• Assists with preparation of letters, responses and notices for individual renewal permits; generates registrations for APOs and authorization certificates for general permits.

• Updates application and permit data in various databases.

• Answers incoming calls from both internal and external agency customers regarding agency policies and procedures, status of applications, or billing concerns

• Assists with rule and policy questions from applicants, their representatives, and the public via phone and email.

• Performs other duties assigned.

Minimum Qualifications

• Bachelor's degree with one (1) year complex administrative support experience or high school diploma or equivalent with five (5) years of increasingly responsible administrative, secretarial and clerical experience; or equivalent combination of education and relevant experience may be substituted as appropriate.

Preferred Qualifications

• Experience answering, screening, and routing phone calls and emails.

• Helping customers with technical questions.

• Data entry and preparing correspondence, reports, forms, and other documents.

Knowledge, Skills and Abilities

• Knowledge of office practices and administrative procedures; computer usage; customer service principles; business terminology; spelling; and grammar.

• Solid working database entry ability with capacity to learn the functions, programs and policies of the TCEQ.

• Skill in communicating effectively with internal and external customers verbally and in writing

• Comparing data and information to determine discrepancies.

• Maintaining records in accordance with institutional paper and electronic file management requirements; documenting work accurately.

• Troubleshooting problems; and resolving customer inquiries in accordance with institutional standard operating procedures.

Other Requirements Working Conditions

• Use of personal computer and standard office equipment.

• Usual indoor office environment. Infrequent travel (i.e., annually) for activities such as job skills training or participating in institutional and client meetings and conferences.

Special Conditions for Eligibility

CBC Requirement

It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.

EEO Statement

It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University's compliance with this policy.

ADA Accommodations

The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email ADADocs@uta.edu.

Posting Detail Information

Number of Vacancies 1 Open Until Filled Minimum Number of References Required 3 Maximum Number of References Accepted Special Instructions to Applicants

Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.