Administrative Assistant (Internal Lits Applicants Only)

Description

The Property Tax division within the Land Information and Taxpayer Services (LITS) department is seeking an Administrative Assistant to provide administrative support to the Navigator Program and to ensure the program meets its mission, vision, and program goals. This position will work closely with the Property Tax Navigator Program Coordinator and team in a resident-oriented environment to assist with residents, support and improve department operations, and to be innovative in advancing program objectives.

The mission of the Property Tax Housing Navigator program is to improve and sustain resident stability and well-being by connecting to human service programs and community resources to address the negative consequences of tax-delinquency and tax-forfeiture.

Location and hours:

This position is hybrid and will be performed both on-site at the Government Center located on 300 S 6th St, Minneapolis, MN 55487. Work hours will be Monday through Friday, 8 a.m.

• 4:30 p.m. with Tuesdays dedicated to being onsite. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.

About the position type:

This is a full-time, benefit earning position.

You must be a current regular or probationary employee of Hennepin County to apply for this position. Limited duration employees not eligible.

This position is internally classified as an Administrative Assistant.

To view the job classification specification, click here.

In this position, you will:

• Review late current year and early delinquent residents from both the output of the predictive model and referrals and identify those residents in need of services and referring to navigator as needed.

• Help to develop educational materials and plan outreach events, sometimes in conjunction with other departments, to educate the public on how property taxes work and the importance of paying them.

• Collaboratively identify metrics to measure the success of the navigator program and to assist in tracking delinquencies and forfeiture trends year-over-year and map them out.

• Participate in project teams working on major projects to help the county in identifying properties that are at for property tax delinquency and assist in determining how to educate and support these residents.

• Alongside the program coordinator, serve as an additional general expert on property tax topics, such as confession of judgement, notice of expiration of redemption, and forfeiture, providing information, guidance, and direction to navigators on these topics.

• Help create resident communications and outreach efforts.

Need to have:

• One of the following:

• Four years or more of experience in general administrative work related to the management of departmental/organizational operations or in a specialty area appropriate to the position.

• Note: General administrative work is defined as the administration and/or management of programs, policies, and/or budgets.

• Bachelor's degree or higher in public administration, business administration, or another field appropriate to the position.

Nice to have:

• Experience:

• Working with Minnesota property tax statutes, rules, and regulations.

• Working with delinquent tax issues including confession of judgement, notice of expiration of redemption, forfeiture and repurchase.

• Communicating technical information to internal and external agencies.

• Working with residents.

Knowledge of Minnesota property tax laws and related Hennepin County processes, procedures, and systems. Skill in using Microsoft Office applications (Word, Teams, PowerPoint, and ExceI) to organize work and communicate results.Ability to:

• Present information and convey issues and complex information to both technical and non-technical audiences.

• Work effectively in teams, collaborate with staff, stakeholders, and residents.

About the department:

Land Information and Tax Services is a department within the Resident Services Line of Business of Hennepin County that covers foundational responsibilities of government: land surveying, land recording, property tax collection and distribution. We also provide critical infrastructure and innovation support to departments throughout Resident Services.

About Hennepin County:

Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.

Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at bridge.hennepin.us/eligibility (select Guest).

Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.

Your future. Made here.

This posting may be used to fill current and future vacancies.

Watch this video for application best practices and tips.

Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a background check.

If you have any questions, please contact:

Majestanina Vang

Majestanina.Vang@Hennepin.us

hcpromo

Why work here?

Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed - not only at work but as they move through life and its milestones. We offer advantages and opportunities others can't - including:

• Meaningful work

• Public service

• Competitive pay

• Work-life balance

• Generous benefits

• Opportunities to grow

• Commitment to your success

By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.

Employee Benefits Summary

Visit our benefits page to learn more: bridge.hennepin.us/eligibility.

If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found here.

01

Are you a current regular or probationary employee of Hennepin County's Land Information and Tax Services (LITS) department?

Note: Limited duration employees are not eligible

• Yes

• No

02

This position is hybrid and will be performed both on-site at the Government Center located on 300 S 6th St, Minneapolis, MN 55487. Work hours will be Monday through Friday, 8 a.m.

• 4:30 p.m. with Tuesdays dedicated to being onsite. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.

Are you willing and able to meet this requirement?

• Yes

• No

03

Do you have a bachelor's degree or higher in business administration, public administration, or another field appropriate to this position?

• Yes

• No

04

List your relevant education making reference to area(s) of study, school(s) attended, credits completed, and certificate(s)/degree(s) earned. If you do not have any relevant education, type "None" in the space provided.

05

How many years of experience do you have in general administrative work related to the management of departmental/organizational operations or in a specialty area appropriate to the position?

• I do not have this experience

• Less than 1 year

• 1 year or more, but less than 2 years

• 2 years or more, but less than 3 years

• 3 years or more, but less than 4 years

• 4 years or more

06

Describe your experience in general administrative work related to the management of departmental/organizational operations or in a specialty area appropriate to the position, referencing jobs listed in your application/resume. If you do not have this experience, type "None" in the space provided.

07

How many years of experience do you have working with Minnesota property tax statutes, rules, and regulations?

• I do not have this experience

• Less than 1 year

• 1 year or more, but less than 2 years

• 2 years or more, but less than 3 years

• 3 years or more, but less than 4 years

• 4 years or more

08

Briefly describe your experience working with Minnesota property tax statutes, rules, and regulations, referencing jobs listed in your application/resume. If you do not have this experience, type "None" in the space provided.

09

How many years of experience do you have working with delinquent tax issues including confession of judgement, notice of expiration of redemption, forfeiture and repurchase?

• I do not have this experience

• Less than 1 year

• 1 year or more, but less than 2 years

• 2 years or more, but less than 3 years

• 3 years or more, but less than 4 years

• 4 years or more

10

Briefly describe your experience working with delinquent tax issues including confession of judgement, notice of expiration of redemption, forfeiture and repurchase, referencing jobs listed in your application/resume. If you do not have this experience type "None" in the space provided.

11

Do you have experience working with residents?

• Yes

• No

12

Describe your experience working with residents, referencing jobs listed on your application/resume. If you do not have this experience, type "None" in the space provided.

13

If you are a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran, and are applying for your first promotion after securing public employment, you are eligible to have five points added to your competitive promotional examination rating. Are you a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran that would like to use your one time, five-point preference?

• Yes

• No

14

Your response to this question will help us evaluate the effectiveness of our recruiting sources and methods. Please choose the one source that best describes how you first learned about this promotional job opening. Please review all possible choices before making your selection.

• Department email

• Department lateral/transfer process

• Department/unit bulletin board

• Employee Career Center (ECC)

• Employee Resource Group (ERG)

• HC Connect

• Human Resources of Hennepin County

• Hennepin County co-worker

• Hennepin County job notification emails

• Supervisor/manager

• www.hennepin.jobs or www.governmentjobs.com

• Other

Required Question

Agency Hennepin County

Address Hennepin County Government Center

300 South Sixth Street

Minneapolis, Minnesota, 55487

Phone 612-348-7855

Website https://www.hennepin.us/jobs