Administrative Assistant, Heap

Council For Economic Opportunities In Greater Cleveland Cleveland , OH 44114

Posted 3 weeks ago

Administrative Assistant, HEAP

Purpose of Classification:

The purpose of this classification is to perform administrative support and clerical functions for the Home Energy Assistance Program and other supportive energy assistance programs.

Essential Functions:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Essential Functions:

1.Provides clerical and administrative support for the HEAP department.

2.Maintain record of employee attendance and submits daily report to Community Services.

3.Uses automated office equipment (computer, typewriter, etc.) as necessary to prepare correspondence including reports, letters, memorandums, for the Home Energy Assistance Program.

4.Accesses OCEAN database to review, research and coordinate responses to inquiries received from the Office of Community Assistance

5.Works collaboratively with HEAP Supervisor to prepare A/C and/or Fan benefit order submission for delivery to customers during Summer Crisis Program.

6.Establishes and maintains administrative, programmatic, and confidential files for the HEAP Program.

7.Provides information and referrals to clients seeking services from CEOGC and Community Services Programs.

8.Prepares regular HEAP applications for distribution to community outlets (libraries, community centers, city halls, etc.) and maintains an accurate record of the number of applications including lists of which outlet received them.

9.Completes purchase and supply requisitions for items needed to operate HEAP. Acquires, maintain, and distributes supplies as needed.

  1. Establishes and maintains system for tracking, monitoring and filing documents generated by program staff. Assist in designing formats and reporting layouts. Assist manager in the overall management of the program.

  2. Completes purchase requisitions for program customer benefit payment obligations.

  3. Screens and appropriately directs calls, messages, and departmental mail (opens, screens, and distributes).

Non-Essential Functions:

1.Answers multi-line telephone system to relieve the Customer Service Specialist for breaks when necessary.

2.Performs other related duties as assigned.

Additional Functions:

Performs other related duties as required.

Minimum Qualifications:

1.High school or general equivalency diploma (GED).

2.Three (3) years of increasingly responsible administrative assistant experience or secondary school training in business and/or administrative procedures or two (2) years of on the job secretarial experience.

3.Demonstrated the ability to type 35 words per minute.

4.Good oral, written, and interpersonal skills and demonstrated use of proper grammar, punctuation, sentence structure and spelling skills.

5.Well organized with the ability to demonstrate a high degree of initiative, tact and good judgment

6.Ability to independently manage multiple priorities and request in a timely manner.

7.Proficient in the use of automated systems including word processing and spreadsheet software including the ability to set up and format both technical and routine materials. Ability to use office production software and electronic databases to produce documents and reports.

8.Ability to interface in a high volume public contact environment.

9.Excellent knowledge of office equipment, computers and software, and office procedures.

Additional Requirements/Conditions of Employment:

Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s).

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Executive Administrative Assistant

Parker-Hannifin, Corporation

Posted 3 weeks ago

VIEW JOBS 3/14/2020 12:00:00 AM 2020-06-12T00:00 Responsibilities Position Summary: A full time Executive Assistant will be responsible for administrative functions required to support and assist corporate officers, vice presidents and directors. This position interacts with corporate executives as well as outside investments firms and potential investors. Essential Functions: * Provide administrative support to the following executives: 90 % VP Corporate Finance, 10% VP Global Supply Chain and dotted line VP Treasurer inclusive of, but not limited to, the following: o Compile monthly expense reports o Arrange airline, ground transportation and rooming accommodations o Maintain calendar of appointments, departmental meetings and cross alignment with executives o Schedule and arrange meeting space (on site and off), catering, AV for departmental and outside meetings. o Maintain annual Investor Meetings/Conferences/Roadshows requests and meeting coordination o Prepare PowerPoint presentations and other reports and spreadsheets (monthly/quarterly/annually) o Process purchase requisitions, invoice payment, and P-Card reconciliation for departmental needs o Manage Investor Relations and Treasury third party contact management / surveillance database systems o Manage shareholder inquiries/requests for documentation as the custodian of the PH IR public email address o Back up for other executive administrative assistants as needed Qualifications: * High school graduate with advanced degree preferred * Excellent written and oral communication skills * Excellent computer skills with experience in Microsoft Office Suite (Word, Excel, Powerpoint, Outlook) * 3 - 6 years of executive administrative experience Attributes: * Strong organizational skills to complete many varied tasks expeditiously * Capable of multi-tasking and prioritizing workload (with appropriate guidance from executives) * Engaging, proactive, resourceful and team-oriented * Must be able to maintain a high degree of confidentiality Additional Comments: The essential functions have been provided as examples of the type of work performed by employees assigned to this job classification. The Company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an all inclusive list of duties and responsibilities. It is intended to describe the general nature of the position. Equal Employment Opportunity Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. U.S. Citizenship/Permanent Resident is required for most positions. ("Minority/Female/Disability/Veteran/VEVRAA Federal Contractor") If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to and Parker-Hannifin, Corporation Cleveland OH

Administrative Assistant, Heap

Council For Economic Opportunities In Greater Cleveland