Administrative Assistant (Contract Liaison)

Summary

Responsibilities

• Acts as the liaison between Mercy and all City Agencies by distributing appointment reminders, no show lists and discharge instructions daily.

• Assists City employees while in the clinic by contacting agencies for missing paperwork or employee concerns and

• Works with the staff and physicians to facilitate the daily flow of the practice.

• Completes and sends monthly wait time metrics.

• Processes correspondence for the department and to schedule meetings for the physicians and other administrative staff.

• Completes and process documents from the daily activities of the Clinic including physical exams, substance abuse screening, and other documents received.

• Assist management with other assignments/reporting as needed.

• Acts independently to implement, perform, and oversee functions that provide administrative support to various departments.

• Establishes a cooperative working relationship with staff, physicians and administration to facilitate timely and high quality completion of work.

• Creates a positive office image by responding professionally to all patients, staff and other customers.

• Performs and manages basic office operations.

• Assists with the orientation and training of new staff.

• Responsibilities may also include greeting, registering and scheduling patients in the computer system as well as assisting the Care manager with the scheduling of patients when needed and substance testing.

Requirements

Education and Work Experience:

●High School Diploma or GED

●Must possess a minimum of 2 years' experience as an administrative assistant, liaison or comparable qualifications