Administrative Assistant

Colony Tire located in Raleigh North Carolina is currently seeking a detail oriented and customer focused Administrative Assistant to join our team in Raleigh NC Full benefit package offered including Medical Dental Vision 401k Profit Sharing paid holidays vacation time company paid life insurance and short term disability Summary This role will primarily support our National Accounts Billing Credit & Collections department The ideal candidate will have strong organizational skills and the ability to multitask while providing exceptional customer service Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the competencies and or ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Essential Tasks and Responsibilities Assist with billing credit and collections tasks ensuring accuracy and efficiencyProcess purchase orders and work orders in a timely mannerMaintain organized filing systems for invoices customer records and other essential documentsProvide excellent customer service by handling inquiries via phone and emailContact customers to follow up on outstanding balances and resolve disputes professionallyPerform data entry and administrative support functions to assist the departmentSupport team members with various office duties as neededEngage in occasional lifting standing bending and squatting for extended periods as part of job dutiesCoordinate with internal departments and external vendors to ensure smooth processing of accounts and documentationPrepare and distribute reports invoices and account statements as requiredMonitor and track customer account statuses identifying potential risks and escalating issues as necessaryMaintain and update customer and vendor contact lists for efficient communicationAssist with preparing and organizing materials for meetings presentations or training sessions Work Styles Detail Oriented Ensuring accuracy in billing credit and collections tasks as well as maintaining organized recordsCustomer Focused Providing excellent service by addressing customer inquiries professionally and efficientlyOrganized & Efficient Managing multiple tasks such as purchase orders filing and data entry without compromising qualityProactive & Self Motivated Taking initiative to follow up with customers and resolve outstanding balancesTeam Oriented Collaborating with different departments and supporting colleagues as neededAdaptable & Resilient Handling a fast paced environment while adjusting to shifting prioritiesStrong Communicator Clearly conveying information through phone and email to customers and internal teams Basic Requirements Minimum qualifications include Minimum of one year of administrative experience in an office environmentFamiliarity with general financial and management concepts including billing & receiving functions inventory management accounts payable etc Strong attention to detail and ability to work in a fast paced settingExcellent communication and interpersonal skillsProficiency in Microsoft Office Suite Excel Word Outlook and other business softwareAbility to multitask and manage time efficiently Education High School Diploma or GED VEVRAA CONTRACTORSUBCONTRACTOR REQUESTING PRIORITY REFERRAL OF PROTECTED VETERANS EOE Minoritieswomenprotected veteransindividuals with disabilities EEO Policy Statement Colony Tire Corporation provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws Colony Tire Corporation complies with applicable state and local laws governing non discrimination in employment in every location in which the company has facilities This policy applies to all terms and conditions of employment including but not limited to hiring placement promotion termination layoff recall transfer leaves of absence compensation and training Colony Tire Corporation expressly prohibits any form of unlawful employee harassment based on race color religion gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status Improper interference with the ability of Colony Tires employees to perform their expected job duties is absolutely not tolerated View the EEO is The Law Poster httpwwwdolgovofccpregscomplianceposterspdfeeopostpdf