Administrative Assistant

Job Description

Duties and Responsibilities:

Include but are not limited to:

• Receive and disperse a significant volume of phone calls in an efficient, courteous, and professional manner.

• Actively communicate with customers to adjust billing, answer questions, etc.

• Process payments, orders, and requests accurately.

• Reconcile, process and file necessary paperwork.

• Process electronic files via email.

• Compile and submit finalized documentation.

• Download reports.

• Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing.

• Balance cash drawer daily

• Compiles, sorts, and distributes daily mail. Receive courier deliveries. Sends out branch mail weekly.

• Responsible for purchasing general office and break room supplies.

• Assist with special projects as needed.

• Performs other duties as assigned.

Skills and Qualifications:

• Strong verbal, and written, communication skills.

• Proficient with Microsoft Office Suite

• Excellent organizational skills and the ability to work well within strict time frames.

• Detail oriented with the ability to process work accurately with minimal errors.

• Ability to perform multiple tasks simultaneously.

• Strong analytical skills and accurately calculate prices.

• Ability to work without supervision and make appropriate decisions.

• Work well in a team environment.

Education and Experience:

• High school diploma and one to two years related experience and/or training; or equivalent combination of education and experience.